Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we’re looking for
Toyota’s Human Resources Department is looking for a passionate and highly motivated Team Member Relations Analyst.
The primary responsibility of this role is to appropriately interpret and consistently apply policies and procedures within assigned divisions across all levels.
Reporting to the Team Member Relations Manager, the person in this role will support the Team Member Relations department's objective to develop and maintain positive employee relations and assure that the management team understands the intent and spirit of Toyota Human Resources policies.
This onsite position is based at our manufacturing facility in Liberty, North Carolina. The selected candidate will be expected to reside within commutable distance of this location. Relocation assistance is available for this position (if applicable).
This is an overnight shift position; typical hours are 11:00 PM to 7:00 AM, with some possible flexibility on the start and end time of the shift. The work schedule is Monday through Friday and will require weekend coverage on alternating weekends.
What you’ll be doing
Responsible for ensuring positive employee relations
Conducts investigations of workplace policy violations
Applies policies and procedures across organization
Interprets policies and changes to policy
Seeks ways to proactively improve organizational processes and outcomes
Applies experience and expertise to research solutions
Reports trends to HR leadership
Support and implement HR technology plans
Recommends policy changes to support business needs
Assisting all levels of the organization with concern resolution / team member issues
Train, coach, and provide guidance to supervisors on HR policies, procedures, and applicable laws
Act as a business partner to all levels of management
Implementing corrective action when applicable
Group Leader policy training
What you bring
Bachelor’s degree (or higher) or equivalent professional work experience relevant to this position
Demonstrated professional experience in an employee relations/team member relations role in a manufacturing environment
Proven ability to work independently to develop solutions for complex problems based on facts, experience, and judgment
Experience in preparing documentation, presenting, and gaining approval for corrective action recommendation
Experience managing conflict resolution
Experience having responsibility for confidential documentation
Experience in a customer service role (daily face to face communication with customers)
Experience managing multiple daily tasks and projects with minimal direction
Proficiency with Microsoft Office Suite (Excel, PowerPoint)
Ability and willingness to work overnight shift, typically 11:00 PM to 7:00 AM, and alternating weekends
Ability and willingness to cover other shifts when needed
Ability to work from multiple areas of a large manufacturing facility, including but not limited to attending in-person meetings held at various locations throughout the facility, engaging with employees working in different areas throughout the facility, etc.
Added bonus if you have
Bachelor's degree (or higher), specifically in a Human Resources closely related field
Human Resources experience
PHR, SPHR, SHRM-CP, SHRM-SCP certification
Six Sigma certification and/or Toyota TBP problem solving completion through panel
Experience in an automotive manufacturing environment
What We’ll Bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Relocation assistance (if applicable)
Belonging at Toyota
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.