Our vision
We are a global team of memory makers, collaborators, industry leaders, innovators and so much more. We believe amazing vacations and experiences start with teams as diverse as the customers and communities we serve. At Hilton Grand Vacations, your future is bright!
The role
The Team Member Relations Specialist assists Team Member Relations leadership with developing programs, consultations and solutions to ensure a healthy work environment. The TMR Specialist will conduct workplace investigations and participate in various TMR projects with purpose and integrity.
The Team Member Relations group is a strategic and collaborative team that plays a vital role in creating and maintaining a positive, supportive, and productive work environment for employees.
Key responsibilities
Maintain required documentation within case management system, including intake, investigative notes, supporting documents, and final reports/summaries. May assist TMR Leadership and Company Leadership with documentation as needed. Partners with TMR Leadership in providing guidance and coaching to Leadership (Sr Manager and below) on Team Member concerns/issues. Raise issues that meet pre-defined criteria and use judgment to assess risk and sensitivity of ambiguous cases to determine when to escalate to TMR Sr Leadership. Lead and support company-wide compliance initiatives including state employment law updates and reviews, required legal posters, etc. Build and maintain positive and productive working relationships with Team Members, HR Business Partners, Team Member Global Services and Leadership to achieve business objectives.Why do Team Members Like Working for us?
Excellent helth care options (medical, dental, and vision that encourage preventative care – that start on day 1!). Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. All new Team Members are automatically enrolled in the HGV Retirement Savings Plan. Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.