Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

The primary function of this position is to deliver comprehensive administrative and clerical support to the Construction Business Line. The primary focus will be on a wide range of administrative tasks, ensuring smooth operations and efficiency across the team. Additionally, the role may include providing personal assistance to designated manager(s), which could involve leading diaries, scheduling, and email support as the need arises.

This is an excellent opportunity for an organised and proactive individual to supply to the success of a dynamic and fast-paced division.

What you'll be doing:

Prioritise local and international travel arrangements, including visas, insurance arrangements and the preparation of travel itineraries

Coordinate team events and corporate hospitality ensuring all events are delivered optimally. 

Liaises with other support areas as the need arises e.g. Service Desk, Facilities/post room/AV support.

Liaises with reception & client services to ensure meeting rooms and refreshments are booked for all external/internal meetings.

Produces a wide variety of documentation using appropriate software packages, including reports, itineraries, presentations, letters and spreadsheets. Reviews final documentation for completeness, accuracy, quality, corporate style and format.

Processes invoices and checks and reconciles expenses for their team/nominated individuals.

Liaise and work collaboratively with the other administration resource in the Division as required, to ensure support is available during holidays or periods of absence. On a contingency basis, may provide administration support for other teams within the Division.

Always exercise a high degree of discretion and confidentially, especially when dealing with privileged information and sensitive issues.

Resolve priorities and activities to achieve business and personal goals.

Lead assigned projects and supply to other projects as required.

Provides relevant information to senior management.

Ensure up to date records are always maintained on the Company systems for the department

Responds to the clients (both internal and external) requirements as appropriate

Who we're looking for:

Working in an office environment in an administrative capacity and a desire to work in insurance.

Understanding of processes and procedures

Attention to detail with ability to produce accurate documentation and to file documents appropriately

Ability to work efficiently within a team

Prioritisation and interpersonal skills

Proficient IT skills, including but not limited to Microsoft Word, Excel and PowerPoint

Ability to communicate optimally, both verbally and in writing, with internal and external partners.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other in the small everyday moments and the bigger challenges

We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent