Are you an expert when it comes to Remediation, Patch or Vulnerability management? Do you have a track record of collaborating across IT stakeholders and business partners? Do you have proven ability to analyze complex data, resolve conflicts & successfully meet compliance and business needs?

We’re looking for an IT support analyst to:

• track compliance & Report KPI/SLA/OLA’s for all related metrics
• participate in risk assessment process, data analysis and planning of patching event
• coordinate with engineering team to ensure patches are released as per SLA
• collaborate Change Advisory Board (CAB), Technical Review Board (TRB) & release managers to discuss release scope and/or roadblocks.
• work closely with IT Security Operations, business teams and infrastructure teams to plan the patching
• schedule patches in patch deployment tool & Provide support on incidents that occurred during or post patching
• raise, coordinate change requests & Support team during the weekend patching event
• generate & publish weekly status & executive reports on compliance levels