TECH Education & Support App Specialist- EPIC OpTime
Premier Health
Position: Tech ED & Support AP Spec-OPTime/ INP
Department: Technical Education Support
Shift: 8:00AM-4:30PM
Status: Full-time/ 80 hours per pay period
Facility: Premier System Support/ Remote with some on-site requirements
The Technical Education and Support Application Specialist must develop and maintain a deep and broad functional knowledge of the application and related workflows, and is responsible for planning, coordination, implementation, management, training, and support of all application-related training/upgrades/GoLives. This includes developing project plans, identifying and scheduling resources, and coordinating efforts between team members, IT and stakeholders to complete projects according to plan. The Application Specialist creates and/or directly oversees the development/revision of all application-related training and training materials. It is essential that this role create and maintain highly effective relationships and ongoing communication with application user groups and associated Information Technology teams, as well as participate in related team meetings. The Application Specialist is expected to participate in training environment build and credential trainers as needed.
**Education**
**Minimum Level of Education Required:** Bachelor's degree
**Additional requirements:**
**Type of degree** : Clinical Informatics, Education, Management, Nursing, or related Clinical Specialty
**Licensure/Certification/Registration**
Certification in appropriate EPIC application(s) within 1 yr. of hire
RN licensure, Ohio Board of Nursing
**Experience**
**Minimum Level of Experience Required:** 3 - 5 years of job related experience
**Prior job title or occupational experience:** RN with clinical experience in inpatient or outpatient Surgical Services or related procedural areas
**Prior specific functional responsibilities:** Experience in a healthcare setting
**Preferred** **experience:** Experience teaching diverse learners, proficiency in Microsoft Office, experience managing projects
**Other** **experience requirements:** Experience using electronic medical record, preferably EPIC
**Knowledge/Skills**
Excellent written/oral communication skills
Ability to present in front of a group
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