Description Events are one of the most important ways that we grow, connect, and inspire the Amazon Web Services (AWS) customer community. We are looking for a customer obsessed Event Technology Enablement Manager to help scale our platform program. Our ideal teammate possesses a natural curiosity, sharp analytical skills, and is excited to drive process improvement and service ownership on behalf of customers. We are looking for an individual who can build and maintain strategic relationships with stakeholders, define and implement repeatable processes and deliver results against Amazon’s dynamic security landscape. If you are passionate about event technology, driving impact to products at scale and creating mechanisms to ensure success across a portfolio of platforms, then we’d like to talk to you. The Event Technology Enablement Manager serves as the technical liaison to enable global marketers in NAMER, EMEA, and APJ by managing the AWS event technology enablement process to bring greater levels of standardization, scale, and technical excellence. The role works with technology program managers and event technology vendor owners to develop enablement solutions that can be leveraged across large footprint complex events and high multitude simple event programs. This includes working the in-person and virtual event platforms’ vendors to build intake, event creation and management programs to enable the event managers across the globe. Key responsibilities include creating user trainings, documentation, event creation templates, hosting office hours for AWS event owners, and working with product owners to scope technology needs. The employee manages tool governance, permissions, and compliance guides. They also build event work-back schedules, project plans, and operational task tracking that teams use to work with third-party vendors. Position may be located in Seattle, WA, Austin, TX or near any Amazon/AWS U.S. Corp office only. Relocation offered from within the US only to these locations. Key job responsibilities Develop and manage the end-to-end enablement process for event technology platforms across different event footprints across NAMER, EMEA, and APJ. - Collaborate with 3P event technology vendors, product managers and event managers to build event creation templates that enable and scale a self-serve model across event footprints and use cases. - Build project plan templates, guides, training, and resources necessary to work with the vendors, as well as instructions for completing contracts, SOWs, and compliance tasks. - Create and manage effective request intake for new and ongoing support to global stakeholders who create, and operate events. - Develop communication plans with project managers, TPMs, and vendors to provide guidance on legal and compliance requirements. - Create materials to enable non-technical event owners through the complex technical tasks and accountability required to use the AWS event platforms in accordance with AppSec and legal governance. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications - Experience managing complex or enablement programs for marketing technology - Experience working with global stakeholders and managing expectations - Experience building and managing support programs for technology teams Preferred Qualifications - 4+ years of professional experience in or supporting marketing technology - Experience building, executing and scaling cross-functional programs from concept to completion Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.