The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end usersIdentify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actionsAnalyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gapsGenerate and compile reports based on findings, including probable causes and potential solutions to systems issuesProvide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standardsFilter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assignedAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

5-8 years of experience in business analysis or systems analysisDemonstrated ability to effectively use complex analytical, interpretive and problem-solving techniquesProven interpersonal, diplomatic and influencing skillsConsistently demonstrate clear and concise written and verbal communication

Education:

Bachelor's degree/University degree or equivalent experience

Function and Scope CTI China FinCon (BAU & Project development)TI China budget and regular reviewTI China BAU/Project Billing & allocation, payment processingTI China Expense control/tracking & financial analysisTI China Financial & management reporting (MIS) incorporating departmental KPITI China FinCon internal control & complianceTI FinCon PCM documentation. Process improvement.

Duties & Responsibilities PlanningBudgetary preparation & critical estimatesAdvice on CTI resource planning
Coordination / LiaisonAll Citigroup Units in China (LVs), resource partiesCTI regional FinCon and China business FinCon (CSTS, Citibank FinCon in particular)All CTI China functional platforms

ExecutionAssuring all FinCon tasks being properly proceeded, logged and compliant to Citigroup respective policiesBudget, billing, cost control, processing and allocationChina FinCon budget and regular Financial reviewAllocation & billing, payment processingExpense control/tracking & financial analysisSLA with all business unit/LVsFinancial & management reporting (MIS) incorporating departmental KPIFinCon internal control & compliance. FinCon review and auditing.Assets managementCo with CTI/biz, in line to FinCon assets booking, establish and maintain CTI related assets management system, support for audit, report and consolidation check purpose.CTI assets inventory (both hardware and software) booking and counting. Inventory check and report.

Progress ReportingConsolidating reports for CTI China Head by coordinating various sources locally or regionally.CTI expense tracking, resource planning and other financial related analysis report.Assist QA/Security Officer on compliance report.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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