Job Summary

Critical L3 resource for managing the Zscaler services package deployment for endpoints

Critical request to perform the deployment cofiguration of Zscaler Client Connect to endpoints and MSI Packaging to handle operations support during project life cycle

Provide mentoring and coaching to team members

Tier III support with in-depth knowledge of desktop/application troubleshooting

Ability to work independently with some guidance from supervisor/manager

Ability to effectively prioritize work

Responsibilities

Critical L3 resource for managing the Zscaler services package deployment for endpoints

Critical request to perform the deployment cofiguration of Zscaler Client Connect to endpoints and MSI Packaging to handle operations support during project life cycle

Provide mentoring and coaching to team members

Tier III support with in-depth knowledge of desktop/application troubleshooting

Ability to work independently with some guidance from supervisor/manager

Ability to effectively prioritize work for contractors and consultants

Business acumen to understand impact of changes and services disruptions to operations

Functional knowledge of infrastructure and application technologies and how they relate to delivery and maintenance of services such as LAN/WAN

Ability to communicate complex technical concepts to non-technical audiences

Ability to work collaboratively with both technical and non-technical resources to architect design and implement solutions

Strong communication and presentation skills

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.