A Technical Account Manager will be working in a team that provides managed services, as well as collaborative support services with customers, to large clients using our products on-premises or in the cloud. These services include remote monitoring, incident response, partial system operation outsourcing, and other types of support.

 

[Job Overview]

1. General support for IT operation services:

Handling technical inquiries from assigned clients Escalating issues to internal, development, or product support (in Japanese/English)

2. Account planning and sales support:

Leading and supporting discussions and proposals to ensure continuous use of Oracle's products and services.

Career Level - IC3