Impact is hiring a Technical Account Manager for our Nationally ranked Best and Brightest Workplace! Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 900+ experts across 23 US locations. Recognized for rapid growth and innovation, Impact has seen a 27% annual growth rate, and championed a vibrant, employee-focused culture. Overview A Technical Account Manager (TAM) works closely with the MIT Service Delivery team to provide exceptional service across a range of industries. TAMs act as dedicated points of contact for clients, ensuring smooth communication and coordination between their organizations and our team. They possess in-depth technical expertise, working closely with clients to address challenges, provide effective solutions, and drive IT initiatives forward. Watch the video below to learn more about our Managed IT division!