Beijing
2 days ago
Technical Account Manager- Beijing

Curious about what it’s like to work at the world’s number 1 discovery platform as a Technical Account Manager – Taboola News? We’re glad you asked!


What is Taboola News?

Taboola News is the largest content discovery system in the world. It is a relatively new product for Taboola, but has already launched and is running globally in more than 50 markets, with some of the leading OEMs in the world.

What is the key purpose of a Technical Account Manager? 

Working from Beijing, the TAM will report into the Technical Account Director and be responsible for building technical solutions, and integrating Taboola News products to the top OEMs, while being very customer-centric and service oriented.

The ideal candidate will have to work closely with the largest OEMs and Taboola News Account Management teams and must have hands-on experience in web and native mobile development (android), and act as a knowledge-hub to actively deliver exceptional support services to our global Customers.

What skills and qualifications do I need?

Bachelor’s Degree (computer science preferred or comparable work experience)  7+ years of experience in a position of hands-on field engineering, technical sales/ presales support, or technical project management. Such experience in the media/internet/advertisement worlds – a significant advantage Experience in leading on-site integration projects (involving Client-Server, Server-Server integrations) including internal and external stakeholders from R&D and Product Management teams Experience in customer facing positions around the globe, while working with remote teams in different time zones on a daily basis Coding experience with capability to read and understand web/mobile & native code (Java/Kotlin/HTML/JS/etc) Experience with large-scale production services and databases – SQL, NoSQL, KQL Experience in creating tech documentation writing, managing knowledge base Familiarity with the online media/ advertising space – an advantage  Excellent written and verbal communication and presentation skills including demonstrated experience communicating technical information An independent, self-starter, with a “can-do approach” Advanced proficiency in written and spoken English

Nice to haves include:

Proven and significant experience working in the mobile industry with top OEMs is a significant advantage

What will I be doing on a day-to day today basis?

Technical lead and ownership
Build and lead best practice or tailored quality integrations, based on Taboola News products for Top OEMs. Identify and troubleshoot highly complex technical escalations coming from the field while working closely with Engineering and Product teams to solve those. May also require close dev to dev calls with clients’ Engineering teams. Collaborate with business team to identify business opportunities and pitch customers Taboola News quality solutions taking joint ownership of the Customer Success Work with Taboola’s Engineering and Product teams on enabling new features for scale

Project management 
Own and lead the relevant projects to success while ensuring that the defined roles and responsibilities are executed properly by the relevant team members involved in the project.

Customer contact
Develop and manage direct relations with internal and external technical stakeholders. Serve as a knowledge hub on features and ensure Support issues are resolved meticulously

Process implementation and improvement
Create and lead improvement processes across the Taboola News Services group, for quality and scalable solutions Take end-to-end ownership of new features, including training, creating/updating knowledge base articles and other internal communications Ensure business solutions are aligned with the company’s goals as well as priorities.

Why join us?

If you ask our employees what they love about working here, they’ll tell you that they thrive in a dynamic and collaborative environment, where they are continuously learning and growing.

We work with some of the biggest names in the digital advertising space, and our team is at the heart of driving innovation and operational excellence.

Benefits:

Health coverage. Access to cutting-edge tools and technologies in the ad-tech industry. Collaborative environment with growth opportunities.

Sounds good, how do I apply?

It’s easy! Submit your CV by clicking the “Apply” button below.

Taboola is an equal opportunity employer and values diversity. We are committed to creating an inclusive environment for all employees, where everyone can thrive and contribute to our collective success.

 

 

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