This posting is to cover a position in operations, as technical analyst:

The position requires working on shifts 365X7X24 and as well to work physically at Oracle office in Guadalajara (CAMPUS) into a labor framework that involves to follow a hybrid remote way (some days at the office others ones remotely) but it can require fully shifts support at the office if there would be business reasons justifying it. It's mandatory to speak both a fluent Spanish and English, but other languages will be assessed as well, due to potential business need can arise. This position is oriented for people who want to develop his/her professional career at Oracle. It will be necessary to have knowledge enough (the most the better) about the following aspects: ITIL concepts in terms of incident management and change management process. Knowledge of concepts around events handling. Alerts are received in monitoring consoles(monitoring). OS (Unix/Linux): How to check/perform actions on process, memory, CPU scripts execution, health-checks, start/stop components among others. Oracle DB: Operational Knowledge (gather diagnostic data, start/stop, checks). FMW/APPs: WebLogic and Oracle enterprise manager mainly but also a knowledge other Oracle apps knowledge is something valuable.

Optional (but so valuable for candidates):

Own Oracle Certifications for some of the technologies mentioned above. Past labor experience working environments and customers using Oracle products.

Career Level - IC2