Job Title: Technical Analyst Associate

Company : TriZetto Provider Solutions

Location: Hybrid – Home and Office at : 330 Rider Trail South, Earth City, MO 63045

Day Shift 8-5 CST

Job Description:

· Provide technical support to internal and external customers to resolve problems while building and maintaining strong customer relations and partnerships.

· Successful service delivery. Achieve SLAs, high level of client satisfaction, diagnose client issues, accountable for full resolution with root cause analysis, and excellent verbal and written communication regarding issues and opportunities.

· Troubleshooting, testing, and resolving reported production support or data issues.

· Maintaining internal and external customer-reported questions, problems, and resolutions following issue management procedures.

· Managing a workload of technical support issues on a timely basis and providing status to external users and internal staff according to the SLA (service level agreement).

· Ability to work in a fast-paced, self-directed, and team environment as well as excellent problem-solving, organizational skills, and professionalism.

Salary and Other Compensation:

Applications are accepted on an ongoing basis for CO only.

The hourly rate for this position is $24.00.

Medical, Dental, Voluntary Life, and 401K.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 345,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.