ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. 

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.   

What to expect:

Get exposed to Swift’s technical solutions and increasingly deliver and implement such solutions and related consulting to our customersDeliver technical and operational training on Swift’s products and solutions to our customersIncreasingly partake in projects of varying complexities, ensuring effectiveness in meeting customer's needs, and delivering the project's expected outcomes while maintaining effective communication and managing expectations in order to guarantee customer satisfactionManage project risks (security, resources, budget, quality) and escalating issues to management when appropriateAssist the customer in their technical readiness or solution onboardings, solving potential issues they face during projects when those fall within one’s area of expertise and within the scope of the project, thereby ensuring the success of the customer engagementManage recurring Care services deliveries for assigned customers (update management, operational checks, etc.) in light of Swift’s operational roadmap and customer’s initiativesParticipate in Continuous Improvement initiatives to enhance customer experience. Update knowledge management databases and document problem management procedures for both existing and new products/services as required.

What will make you successful:

Professional background/education: bachelor’s degree or above in Computer Science or IT related fields, or equivalent experience2-7 years relevant experience within the area of technical and system implementation or support and operations preferably in banking and payments businesses.Languages: Fluent in English and any other language spoken across Asia Pacific is a plus.Interest or prior exposure to Swift Messaging in any business line, Swift's interface products, or other Swift platform servicesProven ability to contribute in a diverse, multi-cultural, multi-country team environment and the ability to work independentlyAbility to contribute within a team environment and deliver under some temporary level of pressureHigh attention to details, strong analytical and problem-solving skillsTechnical skillsets on operating systems, servers, and networkingOccasional travel may be required (Occasional weekends and after business hours work can be expected on a need-to basis to support customer go-live activities

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.