Summary See below for important information regarding this job. Responsibilities Gather, analyze, and summarize complex Technical and Quality data regarding past, present, and projected process activity. Builds Access Queries/Tables, combining data from sources such as, Enterprise Business Systems (EBS) and Business Intelligence. Monitor, analyze, and evaluate KPIs, metrics, and other process performance critical data to ensure the process area is meeting its performance targets. Identifies trends and other factors adversely affecting performance. Ensure enterprise-wide Technical and Quality processes and procedures, as well as documented DLMS business rules are adhered to. Assist DLA Technical and Quality end users by providing guidance for interpreting and applying DLA enterprise- wide processes and procedures. Conduct or participate as, a senior analyst, detailed program reviews that involve evaluating, advising on, and improving the effectiveness of a broad range of supply chain programs. Identifies EBS process that could benefit from automation and determines the need for an RFC or service ticket. Prepare detailed written reports containing concise findings and innovative recommendations for improving process and policy effectiveness, enhancing end-user training, or improving system performance. Conduct Internal Control Reviews (ICRs) in accordance with ODS requirements, to include in-depth analysis and documentation of the review. Requirements Conditions of Employment Qualifications To qualify for a Technical and Quality Analyst, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To quality at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off-closing date of the announcement. Creditable specialized experience includes: Interpreting full range of principles, concepts, and methodologies related to one or more Technical and Quality solutions. Analyzing techniques and evaluating methods to investigate and research issues which lead to the development of effective and efficient Technical and Quality Solutions. Communicating large or small teams to identify and resolve Technical and Quality process issues or problems. Reviewing internal quality functions and provides objective evaluations to a vendor in regards to the quality systems, Delivering training to employees/individuals and define training needs for a Technical Quality Assurance program. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Defense Acquisition Workforce position: Position requires DoD Acquisition Engineering & Technical Management, Foundational Level certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources. Information for Veterans is available at: http://www.dla.mil/Careers/Programs/veterans.aspx. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.