About this opportunity:
Join our dynamic team at Ericsson as a 2nd Level Operations specialist. In this vital role, you will manage and execute pro-active and reactive maintenance tasks requiring a higher level of support. You will also be responsible for implementing change requests accurately and punctually. By focusing on service allocation, implementation, configuration, activation, and testing, you will ensure that our services continually meet the Service Level Agreement (SLA) performance levels.
What you will do:
Proven experience as a Microsoft SQL Server DBA, managing enterprise-level database systems.
Strong knowledge of Microsoft SQL Server, including database design, administration, performance tuning, and troubleshooting.
Experience with database backup and recovery strategies, including disaster recovery planning and implementation.
Proficiency in SQL programming and scripting languages.
Familiarity with database security concepts and best practices.
Understanding of high availability (HA) and failover clustering technologies.
Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex database issues.
The skills you bring:
Problem management, Telecom Domain, Incident management, Customer Experience Improvement.
Strong organizational and time management skills, with the ability to handle multiple tasks and priorities simultaneously.
Microsoft SQL Server certification (eg, MCSA, MCSE) or equivalent industry certifications.
Experience with cloud-based database platforms, such as Microsoft Azure SQL Database.
Familiarity with data warehousing concepts and technologies.
Knowledge of PowerShell or other automation tools for database administration tasks.
Experience with performance monitoring and tuning tools, such as SQL Server Profiler or Extended Events
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Notice of Job Opportunity – Legal Notices for PERM
We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: India (IN) || Bangalore
Job details: 2nd Level Operations
Job Stage: Job Stage 5
Primary Recruiter: Avishek Lama
Hiring Manager: Sachin Jai Kumar Jain