About the role:

YONDU INC.' is seeking an experienced Technical Business Analyst to join our team in Taguig City, Metro Manila. In this full-time role, you will be responsible for analysing business requirements, identifying solutions, and ensuring the seamless implementation of IT systems and processes. Your strategic insights will play a pivotal role in driving the company's technological innovations and supporting its overall business objectives.

What you'll be doing:

Collaborate with cross-functional teams to understand business needs and translate them into detailed technical requirements

Conduct thorough analysis to identify potential process improvements and innovative technological solutions

Document and communicate findings, recommendations, and implementation plans to stakeholders

Participate in the design, testing, and deployment of new IT systems and enhancements

Provide ongoing support and training to end-users to ensure effective system adoption

Continuously monitor system performance and identify opportunities for optimisation

Contribute to the development of policies, standards, and best practices for IT service delivery