United Kingdom
4 days ago
Technical Consultant

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link: risk.lexisnexis.comAbout our Team: Within FCC Professional Services, we pride ourselves on being a recognized leader in innovative solutions for compliance and risk management. Our passionate team views development as a creative and inspiring journey, dedicated to delivering exceptional, industry-leading products. In our fast-paced and dynamic environment, we value individuals who thrive on challenges and excel in working directly with customers to create meaningful impact.About the Role: The Technical Consultant is responsible for the effective implementation of LexisNexis Risk Solutions’ products across all delivery channels (e.g., XML, Web Services, hosted web application) for clients across diverse Risk verticals. This role involves third-level escalation support to sustain and enhance client-generated revenue through technical and business process consulting services directly to clients. The consultant will engage with sales, product, and support teams, other relevant internal staff, and provide post-production transition support. Demonstrating expertise in LexisNexis products and common industry practices, the consultant will also mentor less experienced team members.Responsibilities:Providing technical integration and consulting services directly to clients in financial services, collections, healthcare, government, law enforcement, and insurance verticalsApplying deep technical knowledge and Financial Crime Compliance expertise to assist clients, sharing insights in data science as relevant, though the role is not a data science positionDelivering installations, implementations, and configuration support, proficient in XML and JSON formats, and maintains up-to-date implementation project plansCommunicating complex technical terms effectively to clients with varied levels of technical understandingUtilizing expertise in Excel, Power BI, and programming languages like C#, Python, and PowerShell to provide advanced third-level support to clientsLeading technical presentations and product demonstrations, highlighting integration capabilities with LexisNexis Risk Solutions’ productsParticipating in and contributes to departmental projects aimed at enhancing team productivityEngaging in ongoing training and personal skill development to support client needs and departmental goals.Requirements:Experience of implementing & configuring bespoke customer SaaS productsDemonstrate experience in XML, JSON, Excel, Power BI, and programming in C#, Python, and PowerShell.Experience in data formats and transformations with a solid understanding of software development and database systemsAbility to use data quality concepts and tools to resolve issues, valuing client needs as a high priorityDemonstrate expert analytical skills, capable of understanding complex business problems and developing solutionsHave ability to communicate technical concepts to both technical and non-technical audiencesDemonstrate team collaboration skills, soliciting input and managing conflict effectivelyLearn more about the LexisNexis Risk team and how we work here#LI-PL1#LI-Hybrid

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

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