Life on the team

 

A fantastic opportunity has arisen for a technical role to join Computacenter’s dynamic and rapidly expanding Digital Infrastructure group. Successful applicants will be joining a truly global organisation, delivering services into over 70 countries worldwide, with major offices across Europe, the Americas, Africa and Asia; a recognised leader of the IT services business with a unique vendor-independent, infrastructure-focused perspective on the market. You’ll get to work with some of the most talented and passionate people in the business. You’ll have the opportunity to apply your knowledge to some of the highest profile projects and customers in the market from our Computacenter office in Bangalore. This role will be primarily focused on delivering a BAU / Project services within a shared service delivery model. With open access to thought leaders and major industry players you’ll get exposure to leading edge technologies which will enable you to advance your skills.

 

What You’ll Do

 

Technical Expertise: Perform a range of complex technical work activities in Windows environment to meet business and customer requirements. Incident and change management. 3rd level incident and task support. Lead advanced troubleshooting and RCA (Root Cause Analysis) efforts to resolve issues efficiently, ensuring minimal downtime and high-quality service delivery.

What You’ll Need

 

Minimum of 11+ years in managing, maintaining, and troubleshooting large enterprise environments. Advance troubleshooting skills on server OS issues and HW issues. Advance troubleshooting skills on VMware and Hypervisor issues and configuration. Need Windows OS Patching Experience and troubleshooting issues on updated patches. Experience in Active directory, DNS, DHCP and file server. Experience in troubleshooting AWS and Azure Cloud servers. Change Management (e.g. Server Installation on HW/VM/Cloud; Request Backup Integration; Restores Requests of VMs/Files; Server Decomission; ...) Operations handling of the Managed Server Windows (Server (Operation) Management, incl. Incident & Change Management (e.g. OS Installation / Recovery / Maintenance). Scripting: Advanced skills in PowerShell scripting for automation, configuration management, and troubleshooting. Compliance & Patching: Experience with Ivanti management. Analytical & Problem-Solving: Strong analytical and technical troubleshooting skills, with a proactive approach to identifying and resolving complex technical challenges. Communication & Collaboration: Excellent verbal and written communication skills, with the ability to work effectively in a dynamic, team-oriented environment. Adaptability & Initiative: Flexible, quick to adapt to changes, and eager to take on additional duties and special projects as required.

 

 

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, and enabling people and their businesses.

 

Learning and development

Our people are our strength which is why we offer leadership training, coaching, mentoring, professional development, and international opportunities. Whichever direction you choose to go in – whether it’s a well-trodden path or a completely new part of the business – we’ll support you. Our managers champion their people, powering their personal development and helping them to reach their full potential. 

 

You belong

We passionately believe in the power of diversity and inclusion. We celebrate our differences because we know a diverse workforce with different experiences and perspectives helps us win together. And to do that, you need to feel comfortable to bring your whole self to work – and you can only do that when you feel supported, valued, and have a sense of belonging which is what we strive to achieve. Your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. All that matters to us is that you share our vision and our values, and that you bring the experience and skills we need. We are proud to be a Disability Confident Employer, we welcome applications from people with a disability – and guarantee to interview applicants who have a disability and meet the essential requirements for the job.