The Role

As a Technical Consultant, you will take a leading role in our client-facing pre-sales, implementation and integration of advanced insurance software.

In this role, you will be part of a global Technology Consulting team and will focus primarily on the Indian and SriLankan market. As a recognised Technology expert, you will make an impact by providing input into the strategic direction of our product portfolio, have opportunities to continuously improve how we work and develop our products, and work closely with R&D and delivery colleagues from across the globe

From performance reviews to continuing training and regular feedback, we offer the variety, development and challenges you seek in a long-lasting career. You will join teams who are already building on their skills, learning a new industry and working on emerging technologies to advance their careers. You will work in flexible, inclusive and friendly environment.

Joining our Technology Consulting team will open various paths for your career. Technical Consultants have taken leading roles in our software product delivery and have become specialists in their own personal areas of interest (technical or non-technical). 

Your main responsibilities will include:

Executing client projects under the supervision of a Senior Technical Consultant After-sales technical support to Asia-Pacific clients Conducting on-site and remote installations, configuration and support of enterprise software Recommending appropriate custom solutions where required. Pre-sales support to consultants and the sales teams including managing RFP/RFI responses Become a knowledgeable expert on our products and associated technologies Developing relationships with support and development teams

The Requirements

At least two years prior experience in a technical, client-facing roleStrong communication and presentation skillsAbility to understand, explain and implement complex IT solutionsAbility to adapt where limited information about a client or their technology stack is knownExperience in managing client relationshipsExperience working in an international environment (global teamwork)Educated to degree level or significant industry experienceFluent in English and business capable in Mandarin (spoken/written)Ability to work in Singapore and travel to other countries in regionStrong analytical and technical problem-solving skillsEagerness to learn and independently seek knowledgeGood understanding of many of the technologies underpinning our solutions: IIS; MS SQL; Active Directory; Window Server; SOAP/REST Web Services; COM; .Net; WCFAbility to produce, and review technical documentationAbility to manage multiple client issues including support tickets and projects

Desirable

Experience in deploying software in cloud (Azure/AWS), on-premise, and hybrid environmentsSignificant experience, or accreditations in Cloud computing platforms (Azure, AWS) Experience with a scripting language (PowerShell, Batch, VBA and/or Perl).Network performance analysisDevelopment experience (.Net, C++, C#, Java)Experience with Linux, Kubernetes, OpenShift and/or AKSCore Microsoft, Azure, Citrix, Cisco, VMWare or other key IT certifications.Experience bridging the communication gap & requirements between business users and technology teams.Experience in contracting professional services with large & complex organisationsExperience in developing code or scripts, preferably in an enterprise environmentExperience with systems integration and data transformationMicrosoft SQL Server experience including: SSIS; Query writing; database optimisation

Equal Opportunity Employer