Your Mission  Provide 3rd level technical product support for the KARL STORZ product portfolio to our main target group . KARL STORZ subsidiaries and distribution partners globally Participation in the Global Product Development Process (GPDP) for maintenance related activities  Preparation and creation of technical documentation (Service & Maintenance Manuals) for new and exsisting KARL STORZ products  Support Global Marketing with the phase-in and launch of new KARL STORZ products Management of phase-out and end of service of KARL STORZ products  Creation and support of service technician trainings relating to KARL STORZ products, in collaboration with Training and Education  Any other duties assigned by the T&AS leadership team   Your Talent Education in the field of Business/Service Management, Service Development or Technical Services  Minimum of 3 Years experience in a Product/Service Management or Service Development position, or in customer-facing positions, such as Service Sales Rep or Technician  Minimum os 2 Years experience in the Medical Device or an related Industry Excellent knowledge of MS Office Programs Have a customer- oriented mindset, but also commercial and businesslike approach to technical and aftersales services Ability to deliver on complex situations or problems without guidance or supervision  English (fluent spoken and written)

 

 

Your Benefits Flexible working hours & mobile working: In many areas, working hours and location can be arranged as required​ 30 vacation days and various special payments​​ Further training opportunities: Open in-house seminar program, extensive e-learning offering, professional development courses and much more Corporate benefits and bicycle leasing​ Subsidy for private pension plan and company health management​ Various childcare options – at the headquarters in Tuttlingen​ Health, sports, cultural and leisure activities – offers vary depending on location​