Technical Course Developer At Splunk, we know that effective education is key to our continued success. Are you experienced in developing eLearning on deep technical topics with knowledge of enterprise cloud services, security, or observability solutions?We are looking for a Technical Course Developer who is an expert at using eLearning tools and can quickly master advanced technical subjects in order to craft instructional materials and labs that are concise, accurate, and outcome-based.If you have the required background, we'd love to hear from you.  Openness, flexibility, creativity, passion and a sense of humor are highly valued here.  Responsibilities: I want to and can do that!Designs, develops, documents, and maintains exceptional technical eLearning course and assets (design specifications, lab environments, lab data, lab documents, slides, scripts, instructor notes, change logs, bug tracking)Learns quickly, collaborates efficiently, shares knowledge, and is happy to cover new and temporary projects when neededEnsures learning and performance objectives are tailored to the audience and that the training materials meet performance objectivesResearches topics independently using all available resources; optimizes subject matter expert time; builds collaborative relationships with colleagues across organizationsAccurately scopes projects and estimates time required; consistently meets deadlines and communicates promptly when obstacles ariseWorks on and manages multiple projects concurrently, monitors activity, progress, and time related to project developmentConsults widely across organizations to determine objectivesWorks with internal stakeholders to perform skill gap assessments and build training content to address those gapsRequirements: I’ve already done that or have that!Expert in using at least one eLearning authoring tool such as Articulate 360 (Rise or Storyline), or Adobe CaptivateExperience with enterprise-scale SaaS products and cloud computing technologies and cloud providers (AWS, GCP, Azure), familiar with data collection and analysis toolsAble to explain highly technical subject matter such as using APIs; configuring/deploying/administering servers, and “agents” for data collection/ingestionHas 3+ years of software/technology experienceHas 6+ years of hands-on experience developing commercial technical eLearning for enterprise SaaS products  Is an outstanding problem solver, negotiator, innovator, diversity advocate, and relationship builderDemonstrates excellent time management skills with the ability to coordinate and prioritize effectivelyPossesses high aptitude for managing and solving tactical issuesProven communication, presentation, and interpersonal skills Demonstrates the ability to meet tight deadlines in an environment with continuously evolving requirementsHas basic graphic design and layout skillsThe following are a plusSplunk product experience, linux/unix, SQL, familiarity with machine data, and telemetry data such as metrics, logs, or tracesSecurity Operations Center experienceData analytics experienceBasic instructional script-writing and video editing skills (Camtasia, Screenflow, etc.)Experience with basic data generation, scripting skills, Kubernetes, Python, AnsibleExperience with enterprise tools: Jira, SmartSheet, SalesForce, Confluence, etc.Background in software development, coding, CICD, software quality assurance, technical marketing, technical support, documentationEducation: Got it!Minimum of a Bachelor's degree  Note:

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