Job Title:

Technical Customer Experience CX 2024

Job Description

As a Technical Customer Experience (CX) Advisor, you hold a crucial position in ensuring that our clients' customers receive exceptional experience. Your primary responsibility is to address their needs and concerns promptly and professionally, leaving a lasting positive impressionTo achieve this, your excellent communication skills will be put to use. Active listening, empathy, and effective communication are key. Consistently delivering high-quality service and exceeding expectations are vital for success.If you're passionate about CX and making a game-changing difference, start your Concentrix + Webhelp journey now.You are a perfect fit for the position if you:Are a college graduate with a background in the Technical Customer Experience (CX) industryOpen to high school graduates (old curriculum) or senior high school graduates (K12)Have at least six (6) months of background in the Technical Customer Experience (CX) industryHave good English communication skillsHave excellent customer service, problem-solving, and multitasking skillsHave superb computer skillsAre willing to work on shifting scheduleAmenable to work Onsite#LI-DNI

Location:

PHL Quezon City - Tera Tower 11th Floor

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents