Under moderate supervision, provides technical information and assembly instructions concerning goods or services with dealers, staff, vendors, and others to determine source of trouble and take corrective action. Assist in identifying accurate model and part numbers, troubleshooting, and problem resolution regarding product performance. Alamo Group is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity or expression, disability or veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing (where permitted by law).