Date Posted:

2024-04-03

Country:

Hong Kong

Location:

12/F-13/F, The Bay Hub, 17 Kai Cheung Road, Kowloon Bay, Hong Kong; 12/F-13/F, 太豐匯, 香港九龍灣啟祥道17號

Responsibility:

Provide site support and fix system faults.Monitor lift and escalator performance remotely through digital devices.Identify potential risks and recommend constructive solutions for existing technical problems.Conduct root cause analysis on technical issues and recommend long term solutions to enhance product security.Prepare trouble shooting analysis / incident investigation reports.Collaborate with design engineers to develop new retrofit products.Conduct trial tests and feasibility studies for improvement solutions.Implement Company new technology, such as Internet of Things (IoT), cloud-based applications and apps, to enhance operational efficiencies.

We offer:Practical training on using various electrical and electronic tools and instruments.Knowledge on reading and designing diagram and circuitry.Customized training in designing lift and escalator control panel.Coaching on problem solving techniques.Exposure in Maintenance or Modernization operations.Full support in attaining related Professional Qualifications.Specialized career advancement opportunities to become a technical expert in the industry.    

We are looking for:

Degree holder in Mechanical / Electrical / Electronic Engineering or related discipline.At least 3 years’ of working experience.Candidate with experience of other brands to be considered for the position of Senior Technical Support Engineer.Capable of understanding basic wiring diagrams and directives.Team player for group projects and passionate in problem solving.Good time management skills and able to meet deadlines.Strong analytical skills, statistical analysis, and communication skills.Good command of spoken and written English, Cantonese / Mandarin. 

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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