Technical Facilities Management Director - Life Sciences Laboratory/ R&D Facilities Job ID 207421 Posted 25-Feb-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Boston - Massachusetts - United States of America, Branchburg - New Jersey - United States of America, Cambridge - Massachusetts - United States of America, Charlotte - North Carolina - United States of America, Durham - North Carolina - United States of America, Indianapolis - Indiana - United States of America, Philadelphia - Pennsylvania - United States of America, Raleigh - North Carolina - United States of America, Remote - US - Remote - US - United States of America CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. **About the role** As a CBRE Technical Director, you will lead the Facility Management Operations teams within the customer’s laboratory operations and Research and Development facilities in a GxP Pharmaceutical environment. The Director will be responsible for all mechanical operations, maintenance (hard and soft services), communications, energy management, and workforce development programs for a portfolio of buildings and sites. The Director’s team will operate in an outsourced Facilities Management Service offering in the US based sites for one Life Sciences client. Services will be delivered via direct staff and third party partners. This role supports the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. Role will lead a team of over 5-10 direct and 60-80 indirect reports. Preference to locations including Boston, MA, Indianapolis, In, Durham, NC, Charlotte, NC, Branchburg, NJ or Philadelphia, PA. **What you’ll do** + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and mentor. Lead all aspects of the recruiting and hiring of new employees. + Coordinate and lead the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + Assist with implementing operational strategies, ensuring efficient and effective operations. + Act as a business partner to put in place initiatives and start process improvements. + Partner with local and regional senior management to develop and implement strategies that optimize operational performance and support the business. + Lead client services support activities to drive the efficiency of client-facing professionals. + Direct the business operations activities regionally. Develop partnerships with internal department management. + Apply a robust knowledge of multiple teams, businesses, and key drivers that impact departmental and cross-functional performance. + Support preparation of annual operating budgets. Evaluate, forecast, and lead operations and maintenance costs for a specific region. Director will be responsible for over $20M in annual spend. + Provide strategic direction to the account. This includes the oversight of the management of Facilities Maintenance and Lab service contracts and risk strategy. + Work with the client and other service lines to grow business on the account, find opportunities, and develop cases collaborating with on and off account resources. + Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal. + Identify and solve multi-dimensional, complex, operational, and organizational problems demonstrating the appropriate resources within or outside the department. + Significantly improves and changes existing methods, processes, and standards. **What you’ll need** + Bachelor's Degree required in Technical Field (Engineering or Science) with 8-12 years of relevant experience. + Must have experience in the GxP Research and Development Labs in Life Sciences companies or with suppliers to these facilities. Experience with Facility Management service providers is a plus. + Experience in the areas of leadership, staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. + Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and balance problems. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. **Why CBRE?** When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential! **Disclaimers** Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience. The compensation range is about $160,000 to $190,000 annual base salary plus 20% target bonus. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)