As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.
It's time to make a move. Join our flow.
We are seeking a Technical Field Support Engineer with strong analytical and solution-oriented skills and a mindset of quality & service focus, eager to learn and improve.
This is a unique opportunity to join a team of professionals. If you feel you have what it takes for this role, then apply for this opportunity!
You will be responsible for:
Remote and site support services for Front Lines and Supply Operations
Provide technical support to ensure customer specification requirements
Train local Trainers/employees during site visits and/or deliver scheduled training sessions
Co-operate with and provide expertise to global and local training centers in training courses
Create quality reports after site visits and list issues that require corrective actions
List all helpdesk issues and forward corrective actions according to KONE process requirements.
Be aware and operate within KONE safety requirements
Ensure each installation follows the global processes and guidelines
Follow the safety procedures and rules of customers, partners, and KONE.
Report safety concerns
Stop installation or lift operations if safety violations or hazards are detected
Participate in closing reviews to ensure all learning from problem site is gained into business, whether product or skill learning for individuals raising training requirements
Requirements:
Bachelor’s degree from related engineering majors (preferably Mechanical or Electrical Engineering)
Minimum 3 years of experience in the field or related area of engineering within the elevator sector
Fluent in English & Turkish
Strong and proactive communication skills,
Valid driving license
Ability to focus on details & results with a mindset of customer needs
In respect to labor regulations, this role is open for Turkish nationals only
What do we offer?
Great dynamic team promoting a collaborative environment
Total reward elements that engage and motivate our employees and help us make KONE a great place to work
Comprehensive learning and development programs covering a wide range of professional skills
Engaging job with position description and clear targets
Regular feedback through performance discussions
Opportunities for individual development
Value-based culture, behaviors, and ethics
Sustainability and innovation
Working for a successful and global organization.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers