Description AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AIS’ Supply Chain’s Manufacturing, Transportation, and Reverse Operations team is seeking a Technical Infrastructure Program Manager (TIPM) to help drive the hardware fulfillment and execution of AWS’ new availability and local zones. This role offers opportunity to work on cutting-edge new region launches and opportunity to solve/manage complex challenges tied to Global Cloud Computing. As a TIPM, you will lead and drive complex hardware execution activities needed for AWS’ new availability and local zones. You will be responsible for driving the fulfillment of all the networking and service hardware needed for new availability and local zone sites by actively collaborating with other supply chain and onsite data center teams. These new sites will be of various build types and will be launching in various places around the world. You will work cross-functionally with all organizational levels and groups to drive the hardware fulfillment of these new sites. Some of your key stakeholders will be manufacturing, logistics, trade and compliance, procurement, region services, and engineering teams. You must have excellent program management and critical thinking skills that help to properly identify and mitigate operational risk. Excellent written and verbal communication skills are essential as you will be responsible for communicating with and to a broad group of stakeholders at various levels of leadership. You must have a proven track record of successful operational execution & show the ability to deliver effectively in ambiguous situations with compressed timelines. You also must possess a working knowledge of data center technologies and supply chain management practices/processes. Key job responsibilities * Manage the fulfillment and launch of multiple availability and local zones simultaneously by executing needed actions with cross functional stakeholders. * Communicate fulfillment status updates to various project stakeholders, including team members and leadership which will include synthesizing a multitude of issues and actions into a clear, concise and focused message. * Collaborate and engage team members from across all functions to enable new sites. Typical functions include Planning, Supply Chain, Logistics, Regional DC Teams, Trade, etc. * Understand and proactively flag risk for upcoming new availability and local zone launches to various internal stakeholders and leadership (ex. supply issues, tight manufacturing capacity, etc.) * Manage dependencies and the interfaces between launches and negotiate the trade-offs as needed with business stakeholders About the team *Why AWS* Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. *Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. *Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. *Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. *Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds Preferred Qualifications - Varied supply chain experience and knowledge (ex. manufacturing, planning, logistics, order fulfillment, etc.) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $197,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.