Who is Martin Sprocket & Gear?

Martin is a progressive leader in the Power Transmission and Bulk Material Handling Industry, classified as an essential business. We are proud of our rich heritage dating back to our beginning in 1951 as a family-run organization. Fast forward to today, we have more than 25 locations in North America.

Why is it great to work for us?

As an employer of choice, we offer a stable work environment with equal leadership development and career growth opportunities. We take great pride in our people and believe they are our greatest asset.

Affordable Medical, Pharmacy, and Dental Employee Wellness Plan Life and Disability Insurance 401k Profit Trust Plan PTO (Paid Time Off) Growth Opportunities Competitive Pay Company Holidays Salaried, non-commission position  Schedule:  Monday - Friday, 8:00 AM - 5:00 PM 

What will you do?

You will drive sales and revenue growth by providing expert technical product information and support to our valued customers. You'll be pivotal in identifying new business opportunities and managing existing customer relationships, ensuring their needs are met with top-tier service. Collaborating closely with our outside sales, engineering, manufacturing, and shipping teams, you will deliver innovative solutions that exceed customer expectations.

Key Responsibilities:

Complete an extensive hands-on training program including time in a manufacturing environment Develop and maintain a deep understanding of the company's products and services, including features, benefits, and technical specifications. Provide technical information and support to customers to help them understand and select the appropriate products for their needs. Respond to inbound sales calls from our established customer base for product and pricing information, order status, or delivery confirmation. Actively reach out to existing customers through phone calls, emails, and other communication channels to generate sales Enter orders and quotes for stock and custom-manufactured components and systems Coordinate with Outside Sales on open opportunities in their sales territories and work together to grow customer sales. Analyze sales data and market trends to identify opportunities for growth and improvement.

Key Competencies:

Adapting to new processes, technologies, and work environments. Effectively communicating with customers, understanding their needs, and providing high-quality service. Demonstrating excellent verbal and written communication skills to effectively support customer needs and inquiries. Proficiency in managing the sales process, from order entry to fulfillment, ensuring accuracy, attention to detail, and customer satisfaction. Managing multiple orders and quotes simultaneously, maintaining efficiency and organization. Analyzing data, understanding market trends, and identifying opportunities for business growth. Working effectively in cross-functional teams and managing multiple projects simultaneously. Strong interpersonal skills to foster collaboration and teamwork. Strong troubleshooting and problem-solving skills.  A dedication to consistently performing duties with diligence, reliability, and a strong sense of responsibility.

Education/Experience:

Bachelor's degree is required Strong mechanical aptitude or technical inclination is required. 1-3 years in a sales or customer service role, ideally within a manufacturing or technical environment. Familiarity with technical/mechanical products and ability to understand complex product specifications. Computer proficiency  Experience with Microsoft AX is a plus.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at a time.

To perform this job successfully, you must be able to report daily to the company’s Arlington, Texas office to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform the essential functions.

Disclaimers
The above statements are intended to describe the general nature and level of work being performed by candidates applying for this specific role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of candidates hired.

Martin Sprocket & Gear is an EEO Employer and E-Verify participating employer and we do not discriminate based on race, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, marital status, or veteran status.