We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. **WHAT YOU WILL EXPERIENCE IN THIS POSITION:** + Support the Thermal Canadian Sales Organization customer’s needs. + Assist in growing Sales revenue by promoting existing and new Products and Services to the customer base as offered through nVent. + Assist in developing new prospects and interact with existing customers primarily by email to increase Product and/or Services revenue. + Process customer quotes and orders in an efficient and timely manner through SAP Operating System and following company procedures. + Process invoices, returns and repairs as well as manage written pricing agreements. + Process all customer inquiries and requests in a timely, accurate, expeditious, and professional manner. + Liaise with various internal departments (e.g. Credit, Supply Chain, and Fabrication) as necessary to effectively support the customer order management process. **YOU HAVE:** + Ideally 5+ years of technical customer service experience or inside sales in an industrial/manufacturing environment. + Excellent knowledge of Microsoft Office: Excel, Word, and Outlook. + Outstanding verbal and written communication skills. + Knowledge of SAP is an asset. + Knowledge of Salesforce is an asset. **WE HAVE:** + A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day + At nVent, we believe safer systems ensure a more secure world. We connect and protect our customers with inventive electrical solutions. We design, manufacture, market, install and service high-performance products and solutions for mission-critical equipment, buildings and essential processes. Our solutions are helping build a more sustainable and electrified world. + We are a $3.3B company with a dedicated team of more than 11,000 employees around the globe. Our comprehensive portfolio of enclosures, electrical and fastening, and thermal management solutions dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, RAYCHEM and SCHROFF. + Commitment to strengthen communities where our employees live and work + We encourage and support the philanthropic activities of our employees worldwide + Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money + Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being: + Innovative & adaptable + Dedicated to absolute integrity + Focused on the customer first + Respectful and team oriented + Optimistic and energizing + Accountable for performance + Benefits to support the lives of our employees At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth. \#LI-AG1 \#LI-HYBRID \#INDOTH At nVent, we are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.