Boston, Massachusetts, USA
172 days ago
Technical Instructor (Remote)
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a  (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a  company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in , committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva, as an industry leader in providing advanced cloud software solutions for the Life Sciences industry, delivers training and certification programs to grow and validate the knowledge of those who use, implement, and manage Veeva technology and data solutions. Each year, thousands of Veeva customers, partners, and employees around the world seek to gain job-ready skills, build confidence, and advance their careers.  As a technical instructor, you train and educate them through a comprehensive curriculum and a wide range of training programs to elevate their skill set and succeed at their roles, ranging from highly technical platform architects, developers, and administrators to application-specific business analysts and super users. You will deliver and manage these programs and serve as both a product expert and an evangelist, enabling learners to leverage Veeva products to their full potential.What You'll DoDeliver engaging learning experiences with appropriate classroom management and audience-engagement methods in a primarily virtual environment with the potential to travel on-siteProactively maintain, develop, and strengthen your training delivery expertise and technical product knowledgeAs an ambassador for training services, you will collaborate and build relationships with Veeva subject matter experts, key stakeholders, and the technical curriculum development team to further develop, refine, and maintain the training programParticipate and lead initiatives that support Veeva’s business goals and strive to improve learner experience overallDemonstrate a strong self-accountable attitude and initiative in identifying and highlighting enhancements in training delivery approach and contentWork with leadership to champion continuing development by incorporating ongoing learning opportunities and delivery strategiesProvide ongoing support to trainees through Q&A, office hours, and troubleshooting challenges they encounterRequirements3+ years experience in coaching and delivering technical enterprise software training to customersPossess effective presentation skills in a variety of formal settingsDemonstrate a solid understanding and application of adult learning principles and training evaluationExcellent verbal, reading, and writing ability in EnglishAn eye for quality and committed focus on customer success, employee success, speed, and doing the right thingTravel to deliver on-site training upon request (up to 20%); international travel is possibly requiredNice to HaveExperience with relational databasesLife sciences experience, or experience with products and/or processes related to Life SciencesExperience in implementing technical cloud-based solutionsPerks & BenefitsMedical, dental, vision, and basic life insuranceFlexible PTO and company paid holidaysRetirement programs1% charitable giving programCompensationBase pay: $70,000 - $120,000The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
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