New York, NY, 10176, USA
3 days ago
Technical Investigator, Integrity Operations
**Summary:** The Surface Integrity Operations team within Integrity Operations focuses on reducing harm and bad experiences within, and abuse of Meta Products at scale. Our commitment is to ensure that Integrity is a key factor in the success of Meta’s Apps and Products - That Integrity is part of the recipe to produce reliable, intuitive, delightful products. In this role, you will conduct technical network investigations to identify, mitigate, and prevent fraud. You will investigate holistic networks of abuse to deeply understand and deter adversaries, and then scale solutions that precisely mitigate harm and earn trust with our audiences. You will have the opportunity to influence operations, product, and policy decisions using data-driven insights, develop investment strategies to optimize outcomes, and scale solutions to protect Meta users from harm. **Required Skills:** Technical Investigator, Integrity Operations Responsibilities: 1. Apply quantitative skills and incorporate qualitative insights to inform and influence strategy for Integrity Operations 2. Investigate complex cases to understand in granular detail how abuse is occurring and attribute the person(s) responsible. Identify and implement appropriate online and offline enforcement strategies to mitigate harm both in the current case and from similar forward-looking abuse. 3. Conduct thorough investigations and Root Cause Analysis to identify community harm trends, build scalable solutions and have direct impact on user harm 4. Partner with Product, Engineering, Data Science and Data Engineering Teams to lead or contribute to large scale strategic projects as well as solve ongoing integrity problems at scale. 5. Take a leadership role in suggesting, prototyping, and teaching novel investigative techniques. 6. Identify opportunities to build automation solutions to make Ops processes more efficient **Minimum Qualifications:** Minimum Qualifications: 7. 5+ years of work experience in an analytics role involving strategy, problem solving, and/or technical systems 8. Experience using analytics to break down ambiguous, complex problems using data, and drawing actionable insights 9. Experience working in a fast-paced, rapidly-changing environment, while managing multiple priorities and stakeholders 10. Experience solving complex problems and autonomously operating in ambiguity 11. Proficiency with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R) 12. Experience explaining technical concepts and analysis implications clearly to varied audiences, translating business objectives into actionable analyses, and presenting complex insights to senior leadership **Preferred Qualifications:** Preferred Qualifications: 13. Experience working in an online operations or trust & safety organization, preferably in the fraud domain 14. Advanced degree with a quantitative focus (Computer Science, Statistics, Finance, Information Systems, Applied Economics or similar technical field) or equivalent practical experience 15. Experience presenting complex data insights to senior leadership **Public Compensation:** $93,000/year to $136,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
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