At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Manage end-to-end deployment and setup of Microsoft 365 and Google Workspace environments. Provide comprehensive admin and security training, covering platform management, security features, and best practices. Conduct cross-platform email migrations from on-premise and other cloud platforms, ensuring data integrity and minimal downtime. Oversee domain registration, DNS setup, and security configurations for seamless email operations. Provide post-deployment support, resolve issues, and optimize platform performance.

DUTIES AND RESPONSIBILITIES:

Manage the end-to-end deployment of Microsoft 365 and Google Workspace environments, ensuring seamless setup and integration based on client requirements.

Conduct training sessions for clients administrators, covering the management of M365 and GWS platforms, including user access controls, security protocols, and best practices to ensure secure and efficient platform use.

Lead cross-platform email migrations, transferring data from on-premise systems or other cloud-based email platforms to M365 or GWS, ensuring data integrity, minimal disruption, and smooth transitions.

Oversee domain registration and manage DNS records, ensuring proper configuration for seamless email functionality and platform integration.

Offer post-deployment support, assist with troubleshooting any issues that arise, and ensure optimal platform performance by addressing client concerns and resolving technical problems promptly.

Identify opportunities for improving platform usage, security, and performance, making recommendations to clients for enhancements and ensuring the platforms are aligned with business needs.

Work closely with partners, and stakeholders to ensure successful deployments and migrations, sharing knowledge and contributing to cross-functional projects.

Continuously stay informed about the latest developments in cloud technologies, security protocols, and best practices to ensure the delivery of up-to-date solutions and recommendations to clients.

Regularly pursue partner certifications to stay up-to-date with the latest product features, industry standards, and security practices, ensuring continuous knowledge validation and competency in the field.

REQUIREMENTS:

At least 2-3 years in project delivery of Microsoft 365 (M365) and Google Workspace (GWS) environments

Led the deployment and configuration of Microsoft 365 (M365) and Google Workspace (GWS) environments, ensuring seamless integrations and meeting client-specific requirements for security, administration, and productivity tools.

Managed cross-platform email migrations from on-premise systems to cloud-based solutions, ensuring data integrity and minimal downtime during the transition.

Administered domain registrations and DNS management to ensure smooth email operations and seamless platform integrations for clients.

Worked closely with internal teams and partners to ensure successful deployments and provide tailored solutions to meet client needs.

Conducted comprehensive training sessions for administrators on M365 and GWS platforms, focusing on security protocols, user management, and platform best practices to ensure effective and secure use.

Delivered post-deployment support and troubleshooting during the stabilization phase, ensuring prompt issue resolution and performance optimization.

Collaborated with internal teams to refine platform functionalities and ensure continuous improvement.

Bachelor’s/College Degree; Computer Engineering, Computer Science/Information Technology or equivalent.

Level of Knowledge

Must be a certified Solutions Architect (minimum) on any or all of the following: Microsoft Certified: Microsoft Administrator Expert validates skills to manage and deploy Microsoft 365,  Microsoft Certified: Identity And Access Administrator Associate, Google Workspace Administrator

Strong understanding of Google Workspace services, including Gmail, Drive, Docs, Sheets, Slides, and Google Meet.
Knowledge of GWS admin console, security features, and user management.

Experience with GWS deployment, configuration, and integration with third-party applications.

Must have strong communication skills.

Experience with migrating email data from on-premise platforms (e.g., Exchange, Lotus Notes) to cloud platforms (M365, GWS).

Familiarity with email migration tools and best practices to ensure data integrity and minimal downtime.

Knowledge of domain registration, DNS records (MX, TXT, CNAME, etc.), and DNS management for email platforms.

Understanding of DNS propagation and troubleshooting techniques for smooth platform integration.

Deep understanding of security protocols, encryption, and data protection policies in cloud environments.

Familiarity with cloud-based identity and access management (IAM) and multi-factor authentication (MFA). Knowledge of industry standards and compliance regulations (GDPR, HIPAA, etc.).

Ability to provide post-deployment support, troubleshoot issues, and optimize platform performance during stabilization period

Knowledge of diagnostic tools and techniques to resolve platform-related issues effectively.

Experience managing multiple deployment projects simultaneously, ensuring timely delivery and quality assurance.

Ability to communicate effectively with clients, internal teams, and stakeholders to ensure project success.

Familiarity with integrating M365, GWS, and other cloud-based platforms with third-party applications and services.

Experience in cross-platform compatibility and ensuring seamless workflows across different systems.

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.