Technical Operations Specialist
Location Stevenage STE10 Data Centre
Are you keen on providing excellent customer service and working with multiple teams to help find solutions to problems? Can you deliver service excellence to our customers within a defined framework? Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people like yourself. This is your world and your opportunity to transform it for the better.
Your role
We are looking for a Technical Operations Specialist to join our operations team on 24x7/365 shift pattern working 12hr rotational shifts based in our Stevenage Fujitsu’s strategic Data Centre. Your primary role will involve managing one of the four 24x7/365 operations teams this will involve providing first line Data Centre support for a range of internal, private and public sector customers to help ensure services remain operational and that incidents are managed promptly within a defined process. Your role will involve dealing directly with customers, you will also work closely with other Data Centre teams and Fujitsu Business units to pro-actively safeguard customer services, maintain Data Centre installation standards and the upkeep of configuration management toolsets.
Your experience
Good communication skills and to be able to communicate effectively through online toolsets Knowledge of Data Centre Infrastructure Experience within a process driven environment Have an eye for continuous improvement to help enhance Fujitsu’s Data Centre offering Pro-active in your approach to work
Recruitment process
The recruitment process consists of one stage of interviews
We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.
Achieve together
We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.
We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.
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