**Position Title:** Technical Proctor Coordinator **Job Description:** Maintain knowledge of diversity-related issues, legislation, and best practices Maintain and process budget and purchase order information Provide roving proctor duties to various campus locations Identify the student/candidate with proper identification per vendor requirements Monitor user’s access to testing lab computers Administer and proctor ALL assessments with integrity and adhere to compliance regulations Works closely with ALL campus locations proctors to ensure all labs are functioning effectively to administer "Fair Testing" compliance Provide guidance and implementation of processes for Workkeys assessment and all other vendor, proctor, MSVCC proctoring data reporting Provide training and guidance for all other campus proctor team **HINDS COMMUNITY** **COLLEGE** **Job** **Descriptions** **JOB TITLE: Technical Proctor Coordinator** **REPORTS TO: Director of Assessment** **DEPARTMENT: Assessment** **EXEMPT: None** **VICE** **PRESIDENT: ELT of Student Services** **GENERAL STATEMENT OF THE** **FUNCTION** All Hinds Community College employees must commit to the Caring Campus approach to student engagement and daily apply these general behavioral objectives: listen to student questions and concerns with a positive attitude and make meaningful connections with students. **QUALIFICATIONS** **REQUIREMENTS** + To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Roving proctor duties; must have adequate driving transportation, valid state driver’s license and satisfactory driving record must be maintained to be able to support of ALL Testing Coordinators various locations. **EDUCATION AND/OR** **EXPERIENCE** **Qualifications:** + Bachelor of Science: B.S. or Bachelor of Arts B.A. (degree or higher preferred). + Previous experience in administrative support, technical support, or exam proctoring is a plus. + Strong organizational skills with the ability to multitask and prioritize responsibilities. + Excellent communication skills, both written and verbal. + Efficient with basic office software (e.g., Microsoft Office Suite) and troubleshooting common technical issues. + Attention to detail and the ability to work independently in a fast-paced environment. + Professionalism, reliability, and the ability to maintain confidentiality and integrity **ESSENTIAL DUTIES AND RESPONSIBILITIES** , include the following. Other duties may be assigned + Maintain knowledge of diversity-related issues, legislation, and best practices + Maintain and process budget and purchase order information + Provide roving proctor duties to various campus locations + Identify the student/candidate with proper identification per vendor requirements + Monitor user’s access to testing lab computers + Administer and proctor ALL assessments with integrity and adhere to compliance regulations + Works closely with ALL campus location proctors to ensure all labs are functioning effectively to administer "Fair Testing" compliance + Provide guidance, logistics of scheduling and implementation of processes for Workkeys assessment and all other vendor, proctor, MSVCC proctoring data reporting + Maintain and process budget and purchase order information + Monitor/Proctor user’s access to testing lab computers + Provide roving proctor duties to various campus locations + Identify the student/candidate with proper identification per vendor requirements + Monitor user’s access to testing lab computers + Administer and proctor ALL assessments with integrity and adhere to compliance regulations + Provide a fair testing environment for students/candidates + Provide excellent customer service to students, candidates, and colleagues + Ensure that All and Any user does not load any software on lab computers that are not approved by the Hinds IT + Assist in the identification and procurement of various assessment instruments + Participate in industry assessment and planning of assessment events + Provide scheduling of All assessments offered + Initiate budget purchase request + Receipt all budget request items as inventory + Assist Test Coordinator with maintaining up-to date calendar of Assessment Center Team time off and events + Proactively schedule ACT dates yearly + Schedule All testing/assessment appointments per phone call on the Outlook calendar + Update all testing handouts + Prepare items for National ACT also coping and mailing required documents to National ACT + Coordinate with marketing dept. to update website for Assessment Center changes + Assist with inventory for ALL testing items + Reconcile the Workkeys test for reporting purposes + Aid in supervising students during exams to ensure adherence to testing protocols and prevent cheating. + Distribute, collect, and organize exam materials efficiently. + Maintain a calm, quiet, and controlled testing environment. + Address student inquiries and troubleshoot issues during exams while maintaining exam integrity + Report any incidents or irregularities to appropriate personnel. + Provide general administrative support, including answering phones, responding to emails, and handling correspondence + Organize and maintain files, records, and documents for easy access and retrieval. + Schedule meetings, manage calendars, and coordinate appointments for staff or leadership. + Assist with the preparation of reports, presentations, and other documentation as needed. + Help with event planning, logistics, and coordination of office activities. + Provide basic IT support to staff, students, and faculty, troubleshooting software and hardware issues + Ensure all office equipment (printers, copiers, projectors) is functioning properly and coordinate repairs or replacements as necessary. + Manage technical inventories, including tracking and ordering supplies or equipment when needed + Take credit card payments for testing purposes and process end-of-day procedures + Other duties may be assigned + **Proctor as necessary for some evening and Saturday as required** **SUPERVISORY** **RESPONSIBILITIES:** **NONE** **PHYSICAL** **DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, taste and smell. The employee is frequently required to sit. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. **WORK** **ENVIRONMENT** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate, and the employee is occasionally required to perform job responsibilities in the outdoors and off site. We promote a culture of inclusion for all employees that respects individual strengths, ideas, and capabilities. We believe that our differences enable us to make better decisions, drive innovation, and deliver better results **.** **Mission** Hinds Community College is committed to moving people and communities forward by helping develop their purpose, passion and profession. **Vision** Hinds Community College will be a catalyst to create a competitive economy and a compelling culture for Mississippi. **Values** Hinds Community College aspires to the following IDEALS: + Integrity + Diversity + Excellence + Accountability + Leadership + Stewardship In compliance with Title VI of the Civil Rights Act of 1964, Title IX, Education Amendments of 1972 of the Higher Education Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and other applicable Federal and State Acts, Hinds Community College offers equal education and employment opportunities and does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status in its educational programs and activities. We recognize our responsibility to provide an open and welcoming environment that fosters a culture of diversity, equity, and inclusion for employees and students to collaboratively learn, work and serve our communities. **The following have been designated to handle inquiries regarding these policies:** **EEOC Compliance:** Coordinator of Campus Culture and Diversity Box 1100 Raymond MS 39154; Phone: 601-857-3458 or Email: EEOC@hindscc.edu . **Title IX** : Associate Vice President Student Services, Title IX Coordinator Box 1100 Raymond MS 39154; Phone: 601-857-3353 or Email: TitleIX@hindscc.edu . **Full Time/Part Time:** Full time **Position Type:** 12 Month 260 Days **Job Classification:** Assessment **Scheduled Hours:** 40