Technical Production Manager POSITION: Technical Production Manager DEPARTMENT: Events and Operations REPORTS TO: Director of Operations ASM Global, the leader in privately managed public assembly facilities, has an immediate opening at the Five Flags Civic Center for a Technical Production Manager that will assist the Operations Department with the daily activities required to run, maintain, and service the facility and/or the events towards ensuring the event and production needs are met for the venue, client, and patrons. MAJOR DUTIES AND RESPONSIBILITIES: + Communicate with clients to obtain necessary technical requirements for developing and executing a plan to create diagrams, fulfill riders, conduct advances, schedule and supervise labor calls, and process equipment orders for events and other event related information + Review artist riders and maintain weekly contact with artist tour managers + Create CAD drawings of general layout for events + Acts as liaison between the facility and clients ensuring all requirements are met and facility rules, regulations and policies are adhered to such as ADA compliance, NFPA life safety codes, OSHA Guidelines + Supervise labor calls for local IATSE, along with any additional contracted labor force for production + Assist in developing and executing a plan to fulfill riders, advances, labor calls, and equipment for events + Facilitate scheduling, training, and evaluation of part-time production employees + Produce events while maintaining a high degree of public safety in line with all life safety codes + Ensure set up is completed as required with the proper equipment provided + Work with all departments as needed to maintain technical and event related equipment in the venue + Provide quality service and execution through daily operations and event production + Facilitate venue readiness by supervising and working along with various labor crews during conversions, load in, show, and load out + Participate in securing the venue during daily operations, event days, emergency operations and venue closures + Maintain records for events assigned and verify internal consistency of associated documents + Attend staff meetings. Develop and maintain a harmonious working relationship with all the other departments + Serves as 'Manager on Duty' for events when needed + Other duties as assigned SUPERVISORY RESPONSIBILITIES: + With the help of the Assistant Technical Production Manager, supervise the local IATSE part-time employees during conversions, show calls, and daily operations with ability to supervise large groups and/or many small groups at the same time + Demonstrate supervisory responsibilities in accordance with ASM Global's policies and applicable laws + Work with the Operations Director to interview, hire and train employees; plan, assign and direct work; review and evaluate performance; address complaints and resolve problems QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Demonstrate knowledge in industry terminology, NFPA life safety codes, general and local IATSE policies and procedures, facility capabilities, operational procedures, OSHA guidelines, event coordination and production/technical related services + Demonstrate general knowledge and understanding of theatrical rigging, stage building, carpentry, show power, electrical work, exhibition show sets and field wiring, banquet sets and meeting room functions + Ability to work with limited supervision, prioritize and handle multiple projects simultaneously while exercising judgment and initiative in addressing complaints and resolving problems + Ability to train and direct employees to plan and assign work in an efficient and effective manner + Ability to operate sound, lighting, audio-visual and other industry related equipment EDUCATION AND/OR EXPERIENCE: + High school diploma or GED required. Bachelor's Degree from a technical college with a management, theatre, technical production emphasis is preferred + Four (4) years of hands-on, professional event production experience in the industry for arena, theatre, stadium, and/or convention center; or equivalent combination of education and experience COMPUTER SKILLS: + To perform this job successfully, an individual should demonstrate skill in Windows, MS Office, AutoCAD and Adobe software. CERTIFICATES, LICENSES, REGISTRATIONS: + Possess any licenses, certificates or training required by local, state or national authorities for the operation of the equipment found at the facility, in particular rigging, carpentry, stage production, electrical, vehicles (Forklift, tenant, etc.) is preferred. + Be licensed and insured to operate a motor vehicle in the United States. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Must be able to walk/stand extensively, kneel, climb to high walkways, balance, and maneuver throughout the various areas and surfaces of the venue + Must be able to lift and/or move up to 50 pounds or occasionally more with assistance + Work inside and outside the building is required and may have some exposure to adverse conditions + Must be able to hear and speak English fluently to use a two-way radio + Work flexible hours, including nights, overnights, weekends, and holidays