Kitchener, ON, CA
11 days ago
Technical Program Manager

This role is responsible for ensuring hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases of a software feature, solution, or product. The role requires strong leadership, communication, and technical expertise to navigate challenges, coordinate cross-functional teams, and drive innovation. The role is responsible for defining the overall approach and architecture, driving overall quality plan and ensuring the on-time delivery and escalation, as necessary.

Key Responsibilities

Leads portions of the planning and execution of multiple complex technical projects or programs in support of the continuing evolution of the organization's software products.

Develops software roadmaps based on product and technical requirements and business needs.

Partners with cross-functional software development teams to help them prioritize, plan, track and execute complex, cross organizational programs.

Performs program analysis, manages risk, identifies and influences necessary course corrections.

Continuously assesses and improves the processes that comprise the software development lifecycle.

Manages risks and resolves issues that affect release, scope, schedule, and quality of highly visible, complex programs.

Provides technical leadership and guidance to ensure that solutions meet quality and performance standards.

Communicates project status, progress, and challenges through regular reporting and presentations to leadership.

Encourages innovation within project teams and facilitate the exploration of new technologies and solutions.

Ensures that all stakeholders are aligned towards a common goal by meeting and receiving feedback on an ongoing basis.


Education & Experience Recommended

Four-year or Graduate Degree in Computer Science, Information Technology, Business Management, or any other related discipline or commensurate work experience or demonstrated competence.

Typically has 7-10 years of work experience, preferably in program/project management, scrum master, professional technology organization, or a related field.


Preferred Certifications

Program Management Professional / Program Management Professional


Knowledge

Agile / Project/Program Management

    ○ Agile and Lean principles and applications via using Scrum and/or Kanban
    ○ Project Management
    ○ Program Management
    ○ Agile at scale (like Scale Agile Framework, as an example)
    ○ Change Management
    ○ Continuous Improvement Process
    ○ Product Management (business acumen, roadmap, prioritization, ROI and related topics)

Software Development

    ○ Software Development Lifecycle
    ○ Computer Science
    ○ Cloud Services (cloud infrastructures, technologies and operations)

Tooling

    ○ Jira
    ○ Microsoft Suite
    ○ Automation


Soft Skills

Effective Communication (with business and engineering)

Leadership

Fast learning

Decision making

Problem-solving

Conflict management

Relationship building

Team building sprit

Motivation

Organization

Comfort with ambiguity

Time management

Results orientation

Learning agility

Customer centricity

Impact & Scope
Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
Responds to moderately complex issues within established guidelines.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity.  Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy.  If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail hrgsglobalstaffing@hp.com. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check.  You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.

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