Vancouver, BC, CA
25 days ago
Technical Program Manager III, Chronicle
The Chronicle team is seeking an experienced Sr. Technical Program Manager (TPM) who can creatively solve complex technical problems with their team. We build global data products that proactively surface insights to help plan, grow, and optimize Amazon’s business.

Sr. TPM will partner with engineers, SDMs, Product Managers and senior management to help create world-class solutions. We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history. The ideal TPM is a creative, demonstrated leader with superior analytical abilities and an expeditious drive to deliver results. This opportunity requires deep technical, problem-solving and communication skills.

Key job responsibilities
A successful candidate is a team motivator, and a passionate advocate for customers. You should be comfortable with ambiguity and be able to deliver results in a fast-paced environment. You should always be looking to invent and simplify, and earn trust with technical credibility and pragmatism. This includes:

- Engineering execution - drive crisp and timely execution based on customer impact and business opportunity.
- Priority management - manage diverse requests and dependencies from world-wide teams.
- Process improvements – define, implement and continuously improve delivery and operational efficiency.
- Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations.
- Operational Excellence – monitor metrics and program health, anticipate and clear blockers, manage escalations.

A day in the life
- You organize a design review with a partner engineering team and ask probing questions to ensure the design meets customer needs.
- At the conclusion of that meeting, you ensure everyone understands what are the follow up action items, who owns them, and what are the expected delivery dates.
- You write a 1-pager to ask senior leadership for their guidance on a project issue that has bubbled up and could block the team.
- You prepare a bi-weekly program summary keeping senior leadership and other interested teams aware of progress toward goals.

About the team
This role is for Chronicle Data Services team within Selling Partner Services (SPS) org. We provides Amazonians and selling partners with comprehensive, accurate, standardized, and relevant metrics in a timely manner to enable high quality, high velocity decisions. We are a full stack team, with Product managers, UX designers, TPMs, SDEs, DEs and Data Scientists. Our team is split between New York, Seattle, and Vancouver.

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