The work requires top-tier (technical) quality expert knowledge, including in-depth knowledge of Quality Management System and knowledge to drive Quality roadmaps.

 Recognized as authority within the own discipline.

 Combines deep expertise of own area and good awareness of other disciplines with business sense

 Operates in dynamic environment. Drives significant changes.

 Works cross-sector and/or responsible for highly complex suppliers.

 Drives transformational process improvements.

 Leads critical quality projects with significant impact across multiple platforms.

 Applies expertise across modules and platforms.

 Interacts and builds a network within ASML's senior management ranks.

Interacts with senior-management-level counterparts at the supplier side.

Interfaces and coordinates with external parties, such as suppliers, in a complex environment.

Is able to work on new problems. Assists with developing new quality strategies.

Shapes the long-term quality strategy, policies and projects, driving innovation.

Sets roadmap for a competence (5-7 years ahead) and helps drive in that direction.

Requirements

Master degree in a relevant field e.g. Quality Management, Industrial Engineering or other relevant area with deep/extensive experience. Pending the expertise area additional certifications may be required.

> Substantial experience in Q&E expertise area (e.g. Supplier/Manufacturing Quality and/or competence area such as Lean, Six Sigma Problem Solving)

Preferably has experience in working in a global technology environment (e.g. automotive, electronics, semiconductor, healthcare)

Strong professional with execution power and 'hands on' mentality to drive and sustain changes

Proven track record in creating sense of urgence to systematically apply root cause analysis and develop solutions.

Able to functionally influence, inspire and engage expertise professionals.

Responsibilities

Quality Control, Assurance & Compliance

Manages quality control and assurance projects, coordinating teams and applying advanced analytical methods to assess product and process quality.

Drives technical & organizational risk management activities: identifies & documents risks, creates awareness, reduces risks and stimulates predictable outcomes to minimize business risk and protect the reputation of the organization.

Leads investigations into non-conformances and implements preventive actions. Ensures compliance with industry standards and regulations, overseeing quality audits and inspections across various departments.

Initiates process improvement initiatives and mentors more senior staff in quality control, assurance & compliance methodologies.

Expert Knowledge, Advice & Capability Building

Manages training and education projects, coordinating the development of comprehensive training materials and programs.

Provide specialist advice on the interpretation and application of procedures and standards, resolving complex or contentious queries and issues and enabling others to take appropriate actions.

Provides guidance and coaching to junior staff in effective training delivery.

Provides thought leadership as a recognized authority inside ASML and represents the organization in industry and professional forums.

Procedures, Standards Development & Adherence

Promotes and manages the adoption and adherence of Q&E related procedures, standards and tools within the department/sector.

Deploys expertise related competences and actively promotes a Best-Know-Method approach

Performance & Data Analytics

Manages data analysis projects, coordinating the collection, interpretation, and presentation of quality data.

Applies advanced statistical methods to analyze complex data sets and drive continuous improvement initiatives.

Mentors junior staff in effective data analysis techniques.

Documenting & Reporting

Manages documentation and reporting projects, overseeing the creation of comprehensive quality documentation and guidelines.

Prepares and presents detailed reports to senior management, showcasing quality achievements and recommending process enhancements.

Continuous Improvement & Problem Solving

Manages problem-solving and root cause analysis projects across teams / cross-sector, coordinating teams to investigate and resolve significant quality-related challenges.

Ensures lessons learned within teams and competences in order to build a continuous improvement culture and prevent reoccurrence of quality issues.

Process Improvement

Drives portfolio of improvement initiatives & prioritizes, leading cross-sector teams to analyze and reengineer quality control processes.

Applies advanced methodologies to identify and address process bottlenecks, driving continuous improvement efforts.

Leads process improvement initiatives to deliver sustainable business impact.

Oversees that process improvements are implemented in the organization, in process descriptions, systems and architecture.

Manage Customer Expectations

Manages customer interactions, collaborating with cross-functional teams to address intricate quality-related issues. Ensuring customer quality complaints are prevented in own domain.

Participates in audits, addressing customer concerns, and ensuring adherence to established quality protocols.

Utilizes advanced negotiation and communication skills to exceed customer expectations and enhance satisfaction.

Contributes to the development of customer-centric processes and policies.

Culture & Community

Live the Living Quality & Excellence culture by enabling employees to own quality and creating a safe environment where employees can speak-up on Q&E topics.

Actively promote/use of the Q&E Reward & Recognition program and Q&E Communication Strategy.

Be an active member within the Q&E Community and related events and act as a role model cross sector/region.

Stakeholder Management

Builds and maintains a complex and dynamic network of internal and external stakeholders and represents the organisation on topics ranging from operational to tactical level.

Stakeholders are typically (expertise) managers of own and interfacing departments up to JG12/13.

Communicates with and influences internal and external parties beyond content-driven arguments. Has negotiation skills and is able to influence others outside the own scope. Frequently reflects on stakeholder feedback to drive a continuously improving organisation.

Strategy & Policy

Contributes to the formation of key elements of the functional strategy through specialist expertise and insights, to ensure that the strategy meets business needs.

Drafts policies, procedures, and related guidelines within the Q&E expertise to meet defined key principles and ensure compliance with external requirements.

Business Planning

Develops and proposes annual business plans/roadmaps for a given area, department or supplier, ensuring alignment with the strategy.

Translates strategic and operational targets into plans with 2-3 year horizon and is responsible for the realization of the plans within timing and budget constraints.

Advises on financial and headcount budgets to the business.

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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