Technical Program Manager (Taipei)
Microsoft Corporation
Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential - and excitement for the journey ahead.
**About the team:**
Microsoft **Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE)** is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission.
As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the **Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team** is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.
**About the role:**
We are looking for a **Hardware Development Technical Program Manager** to join the team.
The **Technical Program Manager** will play a pivotal role in E2E product development of infrastructure hardware and multi-source programs at scale that have a significant impact the business and Azure. The candidates will collaborate with both internal Microsoft teams and external partners (OEMs/ODMs, Systems, and others to driver delivery of high-quality products to our production fleet that enable our business success at scale.
If you are a talented Technical Program Manager with great interests in enterprise data center technologies from servers to infrastructure, processors, and high-power, cooling solutions and a desire to work with some of the world’s most talented engineers to deliver the hardware that drives the Cloud, then this is the opportunity for you!
**Target candidates:**
Last year students / Fresh Graduates ( **Graduation time: 9/2024~8/2025** ) from related major such as Computer Science, Information Technology, Software Engineering, Data Science, AI, Mathematics, etc.
**Work Location:** Taipei, Taiwan
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Performs analysis of customer and market signals by assisting others in identifying opportunities and gaps in the implementation of a feature (e.g., product, service), including comparison of various quality and performance metrics to various solutions.
+ Helps perform market research in collaboration with other teams and examine customer and technology-related industry trends, as well as industry-specific requirements or regulations. Begins to understand how their area fits into the product or service area. Performs experiments to test hypotheses and inform decisions on what feature (e.g., product, service) to introduce, with oversight from others.
+ Assists others when working with Software and Hardware Engineering to design architecture and integrated customer solutions to technical needs for a feature (e.g., product, service). Helps internal and external technical partners and/or architects to represent technical solutions to customers.
+ Learns what the success criteria and performance metrics (e.g., Objectives and Key Results [OKRs], Key Performance Indicators [KPIs] such as quality and performance) of a single feature (e.g., product, service) are and how to execute against them.
+ Begins to understand how to collaborate and coordinate across teams to ensure alignment on product management and release, including tradeoffs, adjustments, and improvements as feasible.
+ Assists others in partnering with the engineering team to contribute, prioritize, and deliver on the roadmap for a single feature (e.g., product, service). Learns the value proposition for the feature and how to answer technical questions on the feature they own.
+ Adheres to governance programs and processes and is aware of specific performance requirements and standards that must be met throughout the development lifecycle. Begins to partner with others (e.g., Data Science, Software and Hardware Engineering) to collect performance metrics (e.g., Key Performance Indicators [KPIs] such as usage, quality, speed, and cost), monitors and reports on progress (e.g., business reviews), and derives insights that lead to productive courses of action to improve development, iteration, and implementation of a feature (e.g., product, service).
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree (or currently pursuing a degree).
+ OR equivalent experience.
**Preferred Qualifications:**
+ Bachelor's Degree (or currently pursuing a degree) AND experience in engineering, product/technical program management, data analysis, or product development.
+ OR equivalent experience.
+ Experience in managing cross-functional and/or cross-team projects.
+ Experience in reading and/or writing code (e.g., sample documentation, product demos).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
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