At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
The Position
The Technical Project Manager (TPM) is responsible for the delivery of Digital solutions for new and existing customers. The TPM works directly with the Project Manager, Technical Architects, Configurators/Developers, Business Users and IT resources to implement the business requirements into a workable product. The digital solution comprises Enterprise content management (ECM), capture platform, Sftp etc. The TPM is also responsible in creating data models from the past projects that will be used in fulfilling the solution engineering requests that might arise from time to time from the presales team.
The Responsibilities
General Responsibilities:Translating the Technical Specifications, Business Requirements, into a detailed design document for the development team to useClosely work with the Project Manager and Technical Architects on the project schedules & solutions by locking in the Level of Effort (LOE) from the configuration/software engineer teamDesigns, plans, and coordinates technical work teams composed of product configurators and/or sr engineersEnsure that the configuration/development activities are delivered on time, meet business and technical requirementsEnsures execution of product roadmap through the Agile Development process, including definition of release plans, epics and oversight of stories and backlogDevelops and documents detailed technical design specifications, technical requirements and system functional design diagramsServes as the Quality Assurance lead for the DS system, ensuring the overall solution and system qualityGood understanding of Infrastructure, networking, firewall to design and implement solutions guiding the configuration/software engineering teamExceed the customer expectations by challenging the status quo by designing and delivering the products and services on timeThe Person
Minimum of 8 - 10 years of technical solutions implementation, work experience with new and legacy technical solutions, integration, development or inMinimum Bachelor’s degree in Computer Science or equivalent work experienceStrong computer skills: proficient with Google application bundleExperience with Software Development Life Cycle (SDLC) processes and methodologies (ie.:. Agile, Scrum, Waterfall, RUP).Experience with scanning projects Kofax Capture, Kofax KTM, GlobalscapeExperience with IDP, RPA and Automation tools (UIPath, AutoIT, Automate)Experience with information management (DMS, ECM, Workflow Automation, BPM, A/P, Intelligent Document Processing, etc.)Experience within the outsourcing, SaaS, or hosted solutions industry is a plusExperience working with DevOps and following the CI/CD delivery modelGood communication and presentation skillsGood experience to present and explain technical solutions to the Business LeadershipCultural adaptabilityExcellent customer service and organizational skills. Must be detail orientedFlexibility to work from home, office and customer places when there is a needExperience working with Global Technical Centers of Excellence (COEEnglish required. Additional languages are a plusTechnical Exposure:.Net, .Net Core, C#, HTML, CSS, Java, Python, and/or AngularSQL, MongoDB, and/or OracleData Transformation: ETLs, Reporting ServicesMVC, API, Microservices, Blazon, NodeJS, Unit Testing and QA Tools2FA, Firewalls, Cloud/on-prem hostinGitlab/Github Repository managementHyland Onbase, Sharepoint, Captiva, Filenet, eFlow, KofaxAI/ML FoundationAzure / GCP / AWS Cloud Computing FoundationServerless Frameworks, Container/KuberneteMicrosoft Projects, JiraSpecial requirements
Hybrid/Virtual/Remote work environmentTravel as required (between 30%-40%) including international travel.Flexibility to occasionally work across various time zones for Global LocationCategory: Information Technology