Job Title: Technical Representative, IT Operations (TCF) Job Description Job Description Summary The Tech Support It Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This is an onsite position located in PONTA GROSSA + Support in project implementation + Equipment control in SCCM and Active Directory + Inventory control + Installation of equipment for new accounts or projects. (new site) + Equipment configuration + Incident resolution according to SLA + Safety of computer equipment + Repair of computer equipment + Maintenance of computer equipment Candidate Profile + Bachelor's Degree in related field from a four-year college or university + Located in Curituba + Intermediate english level + 6 months to 1 year of relevant experience + And meet timelines on deliverables + Knowledge in the management of Windows & Mac OS network configuration. + Knowledge in PC Maintenance. + Knowledge managing DNS and Active Directory. + Proficient in Microsoft Office Location: BRA Ponta Grossa - Rua Sete de Setembro 888, Centro Language Requirements: Time Type: Full time2025-01-31 **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**