**92978BR** **Job Title:** Technical Sales Manager - Remote **Department/Function:** Sales, Customer Service & Origination **Job Description:** **Technical Sales Manager - Remote** BioSolutions Business, Carbohydrates Solutions Division The successful candidate will be a results driven technical professional responsible for supporting and developing customers in the U.S. and Canada for ADM’s Sustainable Packaging segment which includes but is not limited to Paper, Packaging, Corrugated and Other Industrial industries. This position is responsible for providing support to an existing account base, including large national accounts, with emphasis on supporting customer operations, running trials, providing trainings, growing technical relationships and improving the overall customer experience. **Desired Characteristics** + 10+ years of broad technical experience in papermaking, corrugating, additive or other adjacent industries + Expertise in starches and other chemical additives + Experience troubleshooting and resolving machine runability issues + Resourceful, self-starter with strong interpersonal skills + Ability to operate independently making sound judgements and decisions with the support of sales, product management and leadership + Proven service and customer focus with ability to build relationships across all levels of operations, plant personnel, R&D and management + Willingness to learn, assist and manage all customer channels and products + Desire/motivation to help promote ADM portfolio and products to “key” relationships + Ability to work as a team player in a growing, quickly changing business environment **Essential Responsibilities** + Develop and grow customer relationships by providing subject matter expertise and technical knowledge targeted at improving the customer experience + Provide on-site support for trials, qualifications, audits and requested trainings + Partner with customer operations teams to troubleshoot and resolve runability issues + Recommend specialty “value-added” solutions + Effectively introduce new products, technologies, and processes, to strengthen existing relationships and obtain new business in support of segment growth targets and account plans + Continually draw insights on customer needs and seek opportunities to translate these into actionable plans and pipeline development + Work closely with ADM’s customer facing organization to support the development and implementation of differentiated value propositions + Contribute to the creation and execution of action-based customer development plans + Develop, document and maintain a strong working knowledge of the Sustainable Packaging market and competitive landscape + Active use and maintenance of CRM Tool (Salesforce.com) **Qualifications/Requirements** + B.Sc. or M.Sc. or equivalent in paper science, material science, chemical engineering, process engineering or similar + Strong background in papermaking and corrugated chemistries, including starch, with at least 10 years of relevant technical expertise + Excellent technical understanding and hands-on experience with papermaking/corrugated process + Excellent written and oral communication skills + External network in paper, corrugated and additive industries is a plus + Prior experience in commercial or customer-facing role is a plus **Travel** + Overnight travel is required (>50%) Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check. REF:92978BR **Req/Job ID:** 92978BR **City:** Decatur **State:** IL - Illinois **Ref ID:** \#LI-JW1 **:** **About ADM** At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com. **:** \#LI-Remote **\t:** **\#IncludingYou** Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM. (https://www.adm.com/en-us/culture-and-careers/diversity-equity-inclusion/) **:** **Benefits and Perks** Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including: + **Physical wellness** – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable). + **Financial wellness** – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection. + **Mental and social wellness** – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares). Additional benefits include: + Paid time off including paid holidays. + Adoption assistance and paid maternity and parental leave. + Tuition assistance. + Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs. *Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter. **:** Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The pay range for this position is expected to be between: **:** $110,000 to $190,000 **Salaried Incentive Plan:** The total compensation package for this position will also include annual bonus and a long-term incentive plan