Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.
Today, worldwide more than 9700 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meet its customers’ needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions.
Bruker - Innovation with Integrity.
Please visit www.bruker.com.
Bruker India is looking for a Technical Sales Support Specialist to join our team supporting the globe for various products such as QUANTAX for EBSD, EDS, WDS, Micro XRF.
Perform the Technical Sales Support to our existing customers through email and telephone.
Candidate will recommend solutions and maintain a good record of all work and communications with the customer in a call tracking system, including documenting solutions for a public knowledge base. The ideal candidate for this role is a motivated self-starter, who embraces challenges and enjoys learning independently, and is one who possesses excellent customer service, and technical problem-solving skills.
Must have excellent customer relations skills and the ability to make timely and effective decisions.
Responsibilities Technical sales support for Electron Microscope Analyzers.Order clarification for analytical tools for electron microscopes.Support internal customers and distributors on technical questions.Provide necessary information/ observations/ logs all required support to next level or developer for diagnose a reported/ escalated problem. Qualifications Educational background: Bachelor’s or Master’s Degree in Engineering, Geology, Physics, Chemistry or Material science.Additional coursework or certifications in electron microscopy and related analytical techniques can be beneficial.Key requirements:
In-depth knowledge of electron microscopy.Solid knowledge and hands-on experience with EDS analyzers (experience with EBSD and WDS analyzers is a strong plus).Strong communication skills and ability to interact and influence stakeholders, both inside and outside the company.Experience working in a laboratory setting, performing routine maintenance, troubleshooting equipment, and ensuring proper operation of microscopes is an advantage.
Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.
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