Job Description:

Description:

As a SAP technical specialist he/she should have a good knowledge in MM  SAP modules. 

He/she should understand the Procurement Ordering, Supplier Control and Master Data Supplier Business processes supported by SAP. 

Monitoring the applications / interfaces is key to prevent incidents then he/she should has a correct knowledge in Solution Manager (SOLMAN).

In the Application Services department, he/she needs to have a strong customer focusing. 

As the concerned domain is providing Application Services to Procurement related to Production, Final Assembly Line and Logistics, he/she should understand the business criticality and priority. 

The candidate will work in an international, distributed and multi-functional team; using agile mind-set and methodology.

Qualification & Experience:

Graduate with 5+ years of experience in SAP

Skills in SAP ABAPdevelopment 

Minimum one experience in Support or customer service

Skills in supply chain processes in an industrial context

Good problem solving and analytical skills

Customer facing skill. Worked with European customers

AGILE certification and/or SAFe certification is a plus

Responsibilities

Provide best in class level of service to Airbus internal customers

Understand business processes and technical architecture of Airbus application portfolio

Perform deep root cause analysis and performance improvement

Identify and propose service improvement 

Provide expertise support to the full chain of support

Communicate on specific technical topic

Train support team members

Success Metrics

Success will be measured in a variety of areas, including but not limited to

Solve issues on time and in quality

Propose and implement service improvement

Achieve the customer satisfaction

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Group India Private Limited

Contract Type:

Permanent Contract / CDI / Unbefristet / Contrato indefinido

Experience Level:

Entry Level / Débutant / Anfänger / Recién titulado

Job Family:

Sourcing, Buying and Ordering <JF-SM-SP>

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