We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

About SAP Customer Experience

SAP Customer Experience helps build trusted relationships between brands and their customers to unlock a new world of digital innovation, customer value, and sustainable growth. SAP Customer Experience brings together SAP Commerce Cloud, SAP Sales & Service, SAP Customer Data Management and SAP Emarsys integrated through our SAP BTP platform. Across SAP Customer Experience, being bold and winning is paramount to our culture and our people thrive in high performing teams. We seek talent who want to innovate, be disruptive, and who support our customer’s adoption process. As a fast-paced growth business, there are no limits to how our teams will shape the future of SAP and our industry.

In this role, you’ll:

Support the customer’s adoption process during all their Value Journey. Providing in depth technical knowledge of SAP Commerce Cloud platform and other CX products Working with partners and customers to define and assess non-functional requirements such as maintainability and optimization. Designing the right architecture to provide the best solution to meet customer expectations. Fully understanding the capabilities and limitations of the technical environments Supporting successful project implementation phase to follow best practices. Initiating and execute technical reviews.

Work Experience

Candidates must have completed a degree applicable to the position such as computer science, computer engineering, a bachelor's degree in computer science, system analysis, data processing or similar. Candidates who have studied other areas but have experience in the area can be considered.

Your Qualifications:

Java Expertise: Minimum of 3 years of experience in Java programming. SAP Commerce Cloud Expertise: Deep understanding of SAP Commerce Cloud (previously Hybris) platform, including its modules, functionalities, and development environment. Front-End Technologies: Knowledge of at least one modern JavaScript framework like Angular, React, or Vue.js is highly desirable. Scripting Proficiency: Ability to script in Bash, Python, Perl, or Groovy adds valuable versatility. Infrastructure Software: Familiarity with container and orchestration technologies such as Docker, Kubernetes, or similar platforms. Automation and Build Tools: Experience with continuous integration and deployment tools like Jenkins, Maven, or Gradle. Security Practices: Understanding of secure coding practices, cybersecurity frameworks, and compliance requirements relevant to e-commerce. Web and Framework Proficiency: Solid experience with web frameworks, with a preference for Spring. Proficient in ORM frameworks such as Hibernate or JPA. Familiarity with SCM tools such as Git and GitHub. Database Management Skills: Experience with relational databases such as Oracle, MySQL, or SQL Server, and an understanding of database design and management. System Integration Experience: Proven ability to integrate systems using JMS, web services, or ETL tools. Performance Optimization: Experience in application performance tuning and a good understanding of design patterns. Quality Assurance: Commitment to high-quality output in coding and testing, with experience in testing frameworks like JUnit or Spock. Linux Knowledge: Familiarity with Linux operating systems.

Additional Qualifications

Problem-Solving Abilities: Strong analytical and problem-solving skills. Adaptability: Ability to thrive in a dynamic, fast-paced environment. Communication and Teamwork: Excellent interpersonal, verbal, and written communication skills. Proficiency in English is essential. Customer Engagement Skills: Aspiration to develop skills for customer interaction and support. Project Management Skills: Ability to manage timelines, prioritize tasks, and lead sub-projects as necessary within a broader team structure. Innovative Thinker: We seek candidates who challenge the status quo and remain curious, continuously bringing fresh perspectives to our projects. Passion for Impactful Work: You should have a genuine enthusiasm for engaging in meaningful work and a commitment to lifelong learning.

Optional but Advantageous

Certifications: Certifications in SAP Commerce Cloud, Java, or relevant fields would be a plus. Other CX platforms: Experience in SAP Sales & Service Cloud, SAP Customer Data Management, SAP Emarsys, or SAP CPI. Composable Storefront: Knowledge or participation in Spartacus projects, or other similar tools as Contentful. Cloud Technologies: Knowledge of cloud service providers like Azure is beneficial. Agile Experience: Familiarity with Agile methodologies and tools such as Scrum.

 

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 391655  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.