At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

 

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

The NA Technical Service and Development (TS&D) group has an exciting opportunity for a Packaging & Specialty Plastics TS&D Scientist located in Freeport, TX. TS&D group supports over 5 Billion lb/yr and 150+ customers. Markets served are Industrial & Consumer Packaging (I&CP), Infrastructure, Consumer and Transportation (ICT), Food and specialty packaging (F&SP), Hygiene and Medical (H&M), and Rigid Packaging. The purpose of this job is to provide customer technical service and development at core accounts and support existing business and development efforts in the Flexible Packaging market segment.

TS&D scientists provide the critical link between customers and Dow’s technical expertise from troubleshooting, to supporting processing of existing products at customers, to defining new product applications and modifying existing products to meet new customer needs.

Primary Responsibilities: 

Works closely and collaborates with peers to learn Polyethylene technology, applications, and product portfolio within Flexible Packaging. He/She should identify the current gaps in the market and offer Dow solutions.Participate in ADTs (Application Development Team) and work with the ATL and Fellows to actively contribute to the growth strategy for target application segments within the Flexible Packaging marketActive engagement with value chain partners like OEMs, BO, converters to define the unmet needs for new application development.Drive innovation from conceptualization to validation via partnering with R&D, Process, Commercial and TS&D colleaguesEnsures product quality and performance standards meet customer needs through continuous evaluation of product.  Handles customer specification requests, and accesses QA/QC data and information.Covers immediate action/troubleshooting at customers in close cooperation with sales, research and manufacturing activities, including sampling, identifying problem source (at customers or at Dow) and reporting.Leads, participates in and follows application and product development activities. Leads implementation at core customers in cooperation with other TS&D colleagues and in alignment with the business strategy.Provides technical customer service in cooperation with Sales based on identified business needs and in agreement sales/marketing and TS&D Leadership.Tracks competitive technology and identifies new products/opportunities in the market. Initiates sample/performance ensures broad technical knowledge of competition, including competitive literature.

In this role, the employee must actively engage in idea creation, new opportunities shaping, and strong cross functional collaboration to drive new application development. The employee should stay current with relevant market dynamics and technology trends to inform segment growth strategy. In addition to this he/she should work closely with customers to ensure existing products are running smoothly and to position new products and technologies.  This includes possessing the interpersonal skills and organizational intuition to successfully interface at multiple levels and functions within the customer’s organization.  This also includes travel to production trials and business meetings in partnership with a sales account executive.  Finally, this also requires excellent communication with stakeholders in sales, marketing, and the research functions.

In addition to customer interactions, the employee will work on multiple application development projects including elements of polymer processing, mold design, sustainability, additive technology, and material replacement. The results of these projects will then be documented in reports, communicated to internal business teams and at professional conferences in presentations, inventions will documented and patented, and new products will be scaled up in conjunction with research and manufacturing to be launched commercially.

Domestic Travel 10 - 20%Leveraged, fast-paced, business focused environment for the market leader in plastics.

Required Qualifications:

A minimum of a Masters degree in Chemistry, Chemical Engineering, Polymer Science, Packaging, Mechanical Engineering, Process and Fabrication or related field is required.Minimum 3 years of relevant experienceThe ability to travel approximately 10-20% of the timeA minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Skills/Qualifications:

Previous application development experience with a clear track record of collaboration with diverse functions on innovation projects, participating in customer interaction, experience with a broad knowledge of polymers and their functionality or broad engineering, material science experience is preferred, but not required.Collaboration and Teamwork: Ability to work closely with peers, learn from experienced colleagues, and collaborate effectively with new colleagues, R&D, Process, Commercial, and TS&D teams.Innovation and Problem-Solving: Driving innovation from conceptualization to validation, identifying market gaps, and offering solutions. Applying technical expertise to solve problems and lead application and product development activities.Customer Engagement and Networking: Providing technical customer service, extracting information from customers, and effectively networking within the organization to find solutions. Building and maintaining relevant customer and industry networks.Communication Skills: Clear and timely communication with stakeholders across the business, including sales, marketing, and research functions. Crisp messaging and documentation of project results.Adaptability and Flexibility: Adapting to changing needs, staying current with market dynamics, technology trends, and industry developments. Quickly integrating into a team and managing cross-functional collaborations.Project Management: Identifying opportunities, shaping value propositions, defining project teams, and managing multiple application development projects, including polymer processing, mold design, sustainability, additive technology, and material replacement.

NOTE: Domestic relocation assistance is not available for this role.

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location).Student Debt Retirement Savings Match Program (U.S. only).Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance.Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  Paid time off to care for family members who are sick or injured.  Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.On-site fitness facilities to help stay healthy and active (availability varies depending on location).Employee discounts for online shopping, cinema tickets, gym memberships and more.Additionally, some of our locations might offer:Transportation allowance (availability varies depending on location)Meal subsidiaries/vouchers (availability varies depending on location)Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.