Overview The Technical Services Manager is responsible and accountable for providing research, technical support and sales assistance, to assigned current and potential and internal customers. Must represent Kemin in a professional and knowledgeable manner that provides assurance to our customers of our capabilities. Responsibilities + Identifying customer opportunities and resolving customer/product technical problems. + Customer business development, new product evaluation and testing, current product line extension development. + Developing experimental protocols, initiate tests with customers, and coordinate testing parameters. + Maintaining large trial documentation on all assigned trials. + Attending tradeshows, conferences, etc. + Writing technical literature + Technical training to the sales team Qualifications + Master Degree in related aqua field + 3-5 years of relevant experience. + Strong understanding of aqua industry. + Excellent people interaction skills provide exceptional customer service to internal and external customers. + Fluent in English, multilingual is a plus. + Strong analytical skills in applied research and commercial testing with experience in field research studies and product development trials. + Computer proficiency in Word, PowerPoint, and Excel applications is required. LocationCN-Off-site Posted Date3 months ago(10/14/2024 3:17 AM) Job ID 2024-10438 # Positions 1 Category Customer Service Position Type Regular Full-Time