Roles & Responsibilities SAFETY, SECURITY & COMPLIANCE · Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company’s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company’s Rules to Live By · Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk · Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations · Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises QUALITY · Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford’s Management System · Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement OPERATIONS · Has responsibility for providing "hands-on" technical support to the production, and repair of equipment and/or tools. · In shop environment, receives field tools, takes them apart, repairs and refurbishes tool to go back to the field using blueprints, manuals, following protocols. · Primarily activity is at workshop, troubleshooting, repairing, refurbishing, implementing mandatory modifications and executing and/or planning preventive and corrective maintenance of field equipment and tools, helping to mitigate assets related non-productive time and improve overall field service delivery performance. · May be required to attend a client location to perform his/her duties whenever an R&M task is deemed necessary to carry over a field operation. COMMUNICATION · Maintains effective communications with all key stakeholders both internal and where appropriate external · Supervisors & Managers should clearly communicate expectations, roles and responsibilities to their reports FINANCIAL · All employees have an accountability to the organisation to be financially responsible whether they are in charge of a function budget or simply their own expenses · Costs incurred should be within approved budget, processed within agreed time frames & following the relevant financial policy and procedure PEOPLE & DEVELOPMENT · Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills and experience · Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential · Supervisors are expected to actively engaging their employees to support talent management through Weatherford’s performance management process, including but not limited to talent assessments, succession planning & regular coaching opportunities · Supervisors should collaborate with Human Resources & Training Development to drive strategies for the recruitment & retention of key personal & to foster an environment that supports the attraction & retention of a high performing talented workforce VISION & LEADERSHIP · Demonstrates leadership, ethical behaviour and adherence to Weatherford standards at all times Experience & Education REQUIRED · Minimum 1-3+ years related experience with demonstrated competencies Knowledge, Skills & Abilities REQUIRED · Ability to work nights and weekends when needed · Proficient verbal communication skills · General knowledge of products to be sold and purchased · General computer knowledge · Must have basic reading, writing and math skills · Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedules form · Ability to maintain confidentiality; remain unobtrusive but present; demonstrate calmness and flexibility in a changing environment