Hyderabad, TS, India
4 days ago
Technical Services Assistant Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Title

Assistant Manager, Facilities

Business unit

Integrated Facilities Management

Reporting to

Chief Engineer

Key stakeholders

IFM Business Line Heads, Account Director, Client – Real Estate  Director and Senior Manager

Direct reports

Team consisting of

1.  Technicians

2.  BMS Operator

3. Handyman

4.  Facility Executive / Shift Supervisor

Duties & responsibilities

Support to Chief Engineer in managing the Mechanical, Electrical, Plumbing installations, Life Safety system, BMS within the facility;Responsible for preparation  of critical spares list for all installations as per manufacturer’s recommendations and plan and maintain the required  inventory at sites at all-time where the maintenance is carried out with in-house teams;Implement and oversee the pre-emptive maintenance program to reduce the risk of sudden failures of critical equipment;Assist the EM to review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations;Maintain the logbooks, checklists and PPM schedules for all M & E installations;Manage Downtime/ Breakdowns;Arrange for ad-hoc M&E set ups as per the client requirement from time to time;Ensure the contractors follow the house rules at all times and the projects are handled with minimum inconvenience to the Client;Responsible to handle the shifts independently on all Engineering related matters;Responsible for daily reporting on M & E to the AEM;Generate Service maintenance reports on office equipment;Responsible for Purchasing and maintaining of spares and consumables, ensure minimum stock required maintained at all times.Generate Downtime and breakdown incident reports.Complete track of inspection, work orders and updation and closure in 360 tool with proper evidences or supporting documents.Request for raising ITSM based on PM work orders scheduled and notify respective vendor in advanceLiaison with landlord for utility, common area lighting, water tank levels, domestic, fire, status of lift health to ensure 100% uptimeStrictly adhere to the usage of PPEs and LOTO at all time by in-house as well as vendorIssuance of necessary work permits for vendorsMaintaining of various registers - Green card, Fire isolation / desolation, LOTO, complaints, etc.Rounds to be taken daily of critical areas and ensure that observations are recorded in Inspection tabEnsure compliance to all GRE OE standards and signoff.Ensure up keep of office maintained, liaise with soft service team, for the sameEnsure strict adherence by the technicians on their deliverablesProject coordination – with vendors /soft services/othersAware of the maintenance cost/maintain a trackerVendor management end to endMaintain cordial relationship with team and employeesWell aware of escalation processIncident report – detailed report with RCAUnderstanding of the AMC contracts /SLAEnsure all work orders/inspections is closed/carried out regularlyEnsure the hand over and take over work activities during shift change over between technicians/BMS and amongst AFM’sMIS and report generation as and when requiredEnsure customer complaints are attended during shift time including soft servicesResponsible to ensure housekeeping is well maintained during shift time in coordination with soft service teamRound the clock shift operations

Sound like you? To apply you need to be: –

•  Experienced in Facility Management

•  Open working in shifts

•  Team handling experience

•  Experience in managing Banking / BPO client would be an added advantage

Performance objectives

Assistant Manager, Facilities is responsible for developing, deploying, supporting, and managing the JLL India IFM function at client site.

Key skills

• Facility Management  

• Technical / Soft Services operations

• Excellent interpersonal and communication skills

• Good team handling skills

Employee specification

•              BE / Diploma / B. Tech in Electrical / Mechanical Engineering

•              Minimum 5 years of relevant work experience

Location:

On-site –Hyderabad, TS

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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